Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
28 reviews
5 stars
11
4 stars
2
3 stars0
2 stars0
1 star
15
- WWWhivel WindNov 3, 20251.0All I needed was change for a $20 since the atm couldn’t dispense singles at the time… I already paid $3.50 transaction fee because I’m not a customer of Truist and when I went inside to try and get change I was told I need to bank with Truist… it’s change for crying out loud… what is the world coming to? Either way it’s all good reminds me of why I left Truist to begin with
- ABAdam B.Sep 28, 20215.0Had an issue with a large check which the Morganton Rd branch refused to help with, even suggesting actions they knew weren't in accordance with bank policy. Went to the yadkin Rd location and was helped by Glenda and Rahman. The difference was palpable and very rarely have I seen so much effort put into a solution, and I'm not even a bbt customer. These two should be commended for their outrageously effective, efficient and overall professional approach to help anyone in the building. The ambition and perseverance in these two absolutely amazed me. Thank you so much!
- SKSlevin KelevraSep 4, 20201.0The workers were very condescending and one even laughed in a very condescending manner while I was conducting business at that branch. I would rather bank at any other branch than Yadkin. I’d rather an honest banker than a fake nice, condescending one.
- MWMoeMoe WJan 21, 20201.0The SLOWEST branch of all times. I hate having to come in. It instantly irritates me.
- KSKenzie StoneFeb 2, 20181.0Terrible experience! I’ve lost over $300 on FEES! Go $0.99 in the negatives and they charge you $72!! You have to catch the negative charge within a few hours and hope that your branch is open to take a deposit in order to lessen the fee. Won’t even let me close my account right away. NEVER going back. Thanks for making me chose between food and getting rid of BB&T this week.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's regular business hours?
Truist is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the drive-through service at Truist available?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What types of accounts does Truist offer for managing money?
Truist offers checking accounts for everyday transactions like purchases and deposits, and savings accounts for saving money toward goals or emergencies.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). CDs must be opened in a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person purchases using your checking account.
What types of financial products and services does Truist provide?
Truist offers checking, commercial banking, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
Does Truist have an app for mobile banking?
Yes, Truist offers mobile apps for both Android and iOS devices to manage your accounts conveniently.
What options are available nearby Truist for customers who want to grab a meal?
Near Truist at 5801 Yadkin Rd, customers can visit Jersey Mike's Subs, Church’s Chicken, Teriyaki Seafood Express, or Sonic Drive-In for a variety of quick dining options.
Are there any pet services close to the Truist branch for customers who need veterinary care?
Yes, Dogwood Animal Hospital is located nearby and offers veterinary and pet services for your convenience.
If visiting Truist, where can customers go nearby for clothing and boutique shopping?
Customers can check out Iuby Boutique, Matt Matt Boutique, Ties By Marcus, and Military Surplus Headquarters close to Truist for various clothing and apparel options.