Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.7
27 reviews
5 stars
10
4 stars
1
3 stars
1
2 stars
2
1 star
13
- BMBrooke MApr 2, 20251.04/2/25: Closed my account without warning, provided no timeline for when my money will be returned to me. It’s been 3 weeks. Went to the branch and stood in line beside someone else whose account was closed for no legitimate reason. 4/22/25: update- no response from Truist after the bank accepted a death gratuity check and life insurance policy following a family members DEATH. Added insult to injury for a grieving family. This must be illegal. I now understand why people don’t trust banks… they really do steal your money.
- MBMP BMar 21, 20251.0I went into the branch, Sylvia threw a fit that I need to come in when they open. No ma'am I am a customer, I can come in whatever time I am available to come in. I did not like the way she was talking about me so I can hear it. They do not appreciate their customers. Point blank period.
- RHRoss HayatJun 5, 20233.0I would never go inside, they only care about the drive thru speed. I waited 20 minutes while they helped at least 8 cars. I was inside with 4 other customers behind me in line.
- SNStu NopeApr 12, 20211.0BB&T has got bad over the last few years. Service has gone downhill and speed is horrible. Been with them for almost 20 years and am seriously considering changing to another bank. It’s always the same excuse as to why they are slow. And they have never done anything for me except keep my money. I would seriously do my homework when choosing a bank as this one might not be the best choice. I will say Crystal did make an effort to speed things along but it goes way past this one service experience.
- EDErika DuncanOct 26, 20171.0I hate this branch! Google needs to make 0 an option. I never come here for anything good like obtaining other products from them no it's always something they messes up on. From the fact that you cannot get money at the drive through to the fact that they change your PIN number at random. I just came in here and it took a banker almost 8 min to acknowledge me. One gentleman sat in the office and looked like his feet was kicked up, he looked very relaxed in a professional environment. Another lady walked pass me never greeted me got whatever she needed and continued about her business. REMIND YOU I WAS THE ONLY ONE HERE! Nate was the exception once he realized I was in the lobby he was very friendly and assisted me fairly quickly. Every time I come in here it ls awful. This bank lacks forward thinking and there is no progression. I am going back to Wells Fargo were they at least try to think about convienencing the customer First.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist bank in Fayetteville, NC?
The drive-through at Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What are the regular branch operating hours for Truist in Fayetteville?
The branch operates Monday through Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
How can I open a checking or savings account at Truist?
You can open an account online, by phone at 844-487-8487, or by visiting the branch in person during business hours. Note that Truist CDs must be opened at a branch.
How do I activate my Truist debit card?
To activate your debit card, visit the activation webpage provided by Truist to enable digital purchases and in-person payments.
What types of banking products are available at Truist Fayetteville?
Truist offers checking and savings accounts, credit cards, loans, mortgages, small business banking, wealth management, and online & mobile banking services.
What services does Truist provide at this branch?
Services include deposit transactions, retail and business loans, credit cards, mortgage loans, investment and treasury services, trust services by appointment, foreign currency exchange, and night depository service.
Are there any other banks or ATMs near Truist in Fayetteville?
Yes, nearby are BB&T bank, BB&T ATM, Navy Federal Credit Union, and another Truist ATM, making it convenient if you need additional banking services or ATMs.
What car wash options are available near Truist Fayetteville?
Nearby car wash services include TLC Autowash, Take 5 Car Wash, and Car Wash USA Express, useful for customers looking to clean their vehicles before or after visiting the bank.
Which nearby restaurants can I visit around Truist Fayetteville?
You can find several dining options nearby such as Applebee's Grill + Bar, McDonald's, Marco's Pizza, IHOP, Wingstop, Cicis Pizza, sweetFrog Premium Frozen Yogurt, and Kung Fu Tea Fayetteville.
Can I schedule an appointment at Truist Fayetteville branch?
Yes, you can schedule an appointment via their reservation website to get personalized service and ensure staff availability during your visit.