Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
30 reviews
5 stars
11
4 stars
1
3 stars
2
2 stars
2
1 star
14
- SNSandra NewmanJan 5, 20263.0I really wanted to give it a 1star due to online services. My bank card wouldn't work, theytlhought it was fraud. I called and verified the transactions letting them know it was me. It happen again. By this time im highly upset. I go into the branch and Ms. Renee H. assisted me. She get 5 Stars. Excellent customer service, she went beyond to help because I was ready to withdraw all my funds I gave 3 stars just for my overall experience over the phone and with the fraud department because they were no help
- SBScott BriscoeDec 9, 20251.0Renee up front has a serious attitude problem. I think i will consider banking elsewhere if i have to deal with such judgmental people at truist.
- RCRebecca cruzFeb 11, 20231.0I am one of those customers that does everything online or through the atm. I never go in a branch unless I absolutely have to. This is my home branch where I opened my accounts. I came into this branch and asked a teller if there was a notary she said yes and take a seat. After waiting I found out there was none and was told to go to quik & ship where they charge. Came back about 2 months later for the same thing. This time the notary sitting in her office acted like I was bothering her. After she notarized my paper there was no thank you have a nice day. My husband came in to open a business account 10 minutes before they were closing and was told sorry but it’s too late. As a bank manager myself for over 10 years and a notary I never let anyone walk out of the bank that wanted to open an account. And I didn’t treat my notary customers like they were bothering me seeming this was a service to our loyal customers. Absolutely hate going inside this branch for anything.
- CIConnie IngleApr 28, 20221.0Horrible service, the customer service is a joke, they act pure clueless. I miss BBT never had this issue. Blamed me for some stuff 9n a report I call none of it was mine, there not there to help you just eat and chair to sit in. Back to the credit union they care about there customers. Truist just tries to find fees to charge you!!!!!! Glad to be gone!!!!!
- RRRemiiiNov 22, 20191.0Their Customer service help line is terrible. I just opened my account and haven’t had it for a week and my services are already getting ended do to lack of protection. Allowing a check I did not deposit to be put into my account. I let 3 employees know of this fraud activity. The lady that answered finally after sitting on hold for about an hour and a half was very rude she also had a very nasty attitude. I will never bank with this branch or any other branch associated with Bb&t EVER AGAIN.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist bank in Fayetteville, NC?
The drive-through at Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What are the regular branch operating hours for Truist in Fayetteville?
The branch operates Monday through Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
How can I open a checking or savings account at Truist?
You can open an account online, by phone at 844-487-8487, or by visiting the branch in person during business hours. Note that Truist CDs must be opened at a branch.
How do I activate my Truist debit card?
To activate your debit card, visit the activation webpage provided by Truist to enable digital purchases and in-person payments.
What types of banking products are available at Truist Fayetteville?
Truist offers checking and savings accounts, credit cards, loans, mortgages, small business banking, wealth management, and online & mobile banking services.
What services does Truist provide at this branch?
Services include deposit transactions, retail and business loans, credit cards, mortgage loans, investment and treasury services, trust services by appointment, foreign currency exchange, and night depository service.
Are there any other banks or ATMs near Truist in Fayetteville?
Yes, nearby are BB&T bank, BB&T ATM, Navy Federal Credit Union, and another Truist ATM, making it convenient if you need additional banking services or ATMs.
What car wash options are available near Truist Fayetteville?
Nearby car wash services include TLC Autowash, Take 5 Car Wash, and Car Wash USA Express, useful for customers looking to clean their vehicles before or after visiting the bank.
Which nearby restaurants can I visit around Truist Fayetteville?
You can find several dining options nearby such as Applebee's Grill + Bar, McDonald's, Marco's Pizza, IHOP, Wingstop, Cicis Pizza, sweetFrog Premium Frozen Yogurt, and Kung Fu Tea Fayetteville.
Can I schedule an appointment at Truist Fayetteville branch?
Yes, you can schedule an appointment via their reservation website to get personalized service and ensure staff availability during your visit.