Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
First Citizens Bank
520 Westwood Shopping Center, Fayetteville, NC
28314, United States
Hours
Reviews
3.2
25 reviews
5 stars
11
4 stars
4
3 stars0
2 stars0
1 star
10
- GBGloria BillingsOct 7, 20255.0I was running late getting to the bank and had only 5 minutes before it closed, but the young lady too care of me with no attitude. I was very grateful.
- LCLeo CruzFeb 19, 20251.0Very bad service, I deserted this bank. I do not recommend it, much less for those who have a business.
- JLJohn LingleDec 30, 20201.0I recently made the mistake of opening accounts with First Citizens and it has been a thoroughly horrible experience. Sherry Turner (the "branch manager") of the Westwood Branch is incompetent and refuses to fix mistakes that happen within her branch. As an added bonus, after she completely screws up anything she touches, she will then begin to stonewall and refuse to speak with you when confronted about what has happened. It's hard to say for sure, maybe she's just suffering from a total inability to function in her job, but I think perhaps something more sinister is going on here, such as outright theft from this branch's customer base. Either way, I would avoid this branch, and really First Citizens as a whole, at all possible costs. If you want to donate your hard earned money somewhere, there are much more deserving places than First Citizens or Sherry Turner!
Frequently Asked Questions About First Citizens Bank
What are the regular business hours of First Citizens Bank at 520 Westwood Shopping Center?
First Citizens Bank in Fayetteville is open Monday through Friday from 9 AM to 5 PM and closed on weekends.
Is the drive-through at First Citizens Bank in Fayetteville open on Saturdays and Sundays?
No, the drive-through is closed on Saturdays and Sundays at this location.
Does First Citizens Bank observe holiday closures?
Yes, the bank is closed on major holidays including November 11, November 27, December 25, and January 1.
Where is First Citizens Bank located in Fayetteville?
The bank is located at 520 Westwood Shopping Center, Fayetteville, NC 28314, within Westwood Shopping Center.
What banking products are offered at the Fayetteville First Citizens Bank?
Products offered include checking and savings accounts, personal lending, home equity, credit cards, online and mobile services, business checking and lending, business credit cards, and merchant services.
What specialized services are available at this First Citizens Bank location?
Services include Investment Advisor, Mortgage Banker, Business Lender, and Commercial Lender.
How can I schedule an appointment at First Citizens Bank in Fayetteville?
You can book an appointment online via their reservation URL: https://outlook.office365.com/owa/calendar/WestwoodShoppingCt@firstcitizens.com/bookings/
What nearby mortgage lenders can I explore in Fayetteville besides First Citizens Bank?
Nearby mortgage lenders include Dixon Soffe, Tim Richardson, Eddie Bray, and Ashley S. Rodriguez, all located close to Westwood Shopping Center.
Are there dining options near First Citizens Bank at Westwood Shopping Center?
Yes, Bubba's 33 is a nearby restaurant offering burgers, American cuisine, and pizza, convenient for a meal before or after your bank visit.
What entertainment options are available near the Fayetteville First Citizens Bank?
You can visit Battle House Laser Tag nearby for fun laser tag activities, great for families or groups after banking.