First Citizens Bank

3.2
25 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
520 Westwood Shopping Center, Fayetteville, NC
28314, United States

Hours

Reviews

3.2
25 reviews
5 stars
11
4 stars
4
3 stars
0
2 stars
0
1 star
10
  • GB
    Gloria Billings
    Oct 7, 2025
    5.0
    I was running late getting to the bank and had only 5 minutes before it closed, but the young lady too care of me with no attitude. I was very grateful.
  • MK
    Michael Kelsey
    Dec 6, 2024
    1.0
    I have to agree with everyone. You would be lucky to get someone on the phone. My busniess accounts have been hacked twice....im now closing every account I have with this bank.
  • BL
    Benne Lovett
    Feb 21, 2022
    5.0
    I have been banking here for the last year and working with Sherri Turner personally. I usually don't write reviews, but I read the horrible feedback written below, and I can personally tell you that it's far from the truth. Sherri and the bank have gone above and beyond what they've needed for my business needs. I'm a very skeptical person, so I don't expect much from people, but I've been blown away by the service I've received. I pride myself on being a well-versed person, and Sherri's knowledge has floored me. I also understand when it comes to money, people are hard to please when things don't go their way, so I took it with a grain of salt. Anyway, I just wanted to take the time to thank Sherri and her team publicly for everything they've done, and I'll be banking here for the long term.
  • KW
    Kaitlyn Woodrow
    Sep 16, 2021
    5.0
    this branch has some of the most helpful people I have ever met in my life. every time I have had financial concerns they have always been so kind and so helpful. if you have a first citizens Bank account and have personal banking needs I highly suggest going here!

Frequently Asked Questions About First Citizens Bank

What are the regular business hours of First Citizens Bank at 520 Westwood Shopping Center?

First Citizens Bank in Fayetteville is open Monday through Friday from 9 AM to 5 PM and closed on weekends.

Is the drive-through at First Citizens Bank in Fayetteville open on Saturdays and Sundays?

No, the drive-through is closed on Saturdays and Sundays at this location.