First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
I was running late getting to the bank and had only 5 minutes before it closed, but the young lady too care of me with no attitude. I was very grateful.
MK
Michael Kelsey
Dec 6, 2024
1.0
I have to agree with everyone. You would be lucky to get someone on the phone. My busniess accounts have been hacked twice....im now closing every account I have with this bank.
BL
Benne Lovett
Feb 21, 2022
5.0
I have been banking here for the last year and working with Sherri Turner personally. I usually don't write reviews, but I read the horrible feedback written below, and I can personally tell you that it's far from the truth. Sherri and the bank have gone above and beyond what they've needed for my business needs. I'm a very skeptical person, so I don't expect much from people, but I've been blown away by the service I've received. I pride myself on being a well-versed person, and Sherri's knowledge has floored me. I also understand when it comes to money, people are hard to please when things don't go their way, so I took it with a grain of salt. Anyway, I just wanted to take the time to thank Sherri and her team publicly for everything they've done, and I'll be banking here for the long term.
KW
Kaitlyn Woodrow
Sep 16, 2021
5.0
this branch has some of the most helpful people I have ever met in my life.
every time I have had financial concerns they have always been so kind and so helpful. if you have a first citizens Bank account and have personal banking needs I highly suggest going here!
Frequently Asked Questions About First Citizens Bank
What are the regular business hours of First Citizens Bank at 520 Westwood Shopping Center?
First Citizens Bank in Fayetteville is open Monday through Friday from 9 AM to 5 PM and closed on weekends.
Is the drive-through at First Citizens Bank in Fayetteville open on Saturdays and Sundays?
No, the drive-through is closed on Saturdays and Sundays at this location.
Does First Citizens Bank observe holiday closures?
Yes, the bank is closed on major holidays including November 11, November 27, December 25, and January 1.
Where is First Citizens Bank located in Fayetteville?
The bank is located at 520 Westwood Shopping Center, Fayetteville, NC 28314, within Westwood Shopping Center.
What banking products are offered at the Fayetteville First Citizens Bank?
Products offered include checking and savings accounts, personal lending, home equity, credit cards, online and mobile services, business checking and lending, business credit cards, and merchant services.
What specialized services are available at this First Citizens Bank location?
Services include Investment Advisor, Mortgage Banker, Business Lender, and Commercial Lender.
How can I schedule an appointment at First Citizens Bank in Fayetteville?
You can book an appointment online via their reservation URL: https://outlook.office365.com/owa/calendar/WestwoodShoppingCt@firstcitizens.com/bookings/
What nearby mortgage lenders can I explore in Fayetteville besides First Citizens Bank?
Nearby mortgage lenders include Dixon Soffe, Tim Richardson, Eddie Bray, and Ashley S. Rodriguez, all located close to Westwood Shopping Center.
Are there dining options near First Citizens Bank at Westwood Shopping Center?
Yes, Bubba's 33 is a nearby restaurant offering burgers, American cuisine, and pizza, convenient for a meal before or after your bank visit.
What entertainment options are available near the Fayetteville First Citizens Bank?
You can visit Battle House Laser Tag nearby for fun laser tag activities, great for families or groups after banking.