Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
21 reviews
5 stars
7
4 stars0
3 stars
2
2 stars0
1 star
12
- JMJane MasseyAug 27, 20251.0Teresa really needs to learn how to say thank you, I appreciate your business or just smile. She is the worst teller. I don’t like Truist for many reasons. But for the business I make deposits for uses them. Just wow on worst customer service in Erwin! Smile Teresa it’s not hard .😊😁 Come on get it together for your Customers … fake it till you make it!! At least at the Benson branch they say thank you and smile.5 stars Benson Branch !
- LHLeon HendersonAug 18, 20251.0Edit** I went to the Angier branch and they were able to help me with no issues. Not only that but, they were dumbfounded as to why the other teller treated me that way. I went into this Truist branch to cash a personal check from my father, drawn on his Truist account. Instead of simply handling it, I was told they would have to call him for verification, then that his number in their system was “incorrect,” and finally that it didn’t matter if he called because they wouldn’t cash it anyway. Throughout the process, I was treated with suspicion and disrespect, as if I were trying to pull something dishonest, when all I wanted was to cash a legitimate check. I had heard from multiple local companies about how poorly Truist treats people, but I decided to give them the benefit of the doubt. Unfortunately, my experience proved those warnings right. Because of how I was treated, I will never do business with Truist again, and I hope others think twice before trusting them with their money.
- GWGlenn WorneyAug 15, 20255.0Ask to speak with Erica. She is kind, patient, and helpful! May God bless you for being a blessing to others!
- DODanesi OrellanaJul 18, 20251.0Some lady was being racism with me just because í am Hispanic she was no help at all she was stereotype me just because she does not want to help me please have better people here that would actually help us
- MPMaddy PrincetonJun 20, 20251.0Have been in line for 30 minutes and have only moved up 1 spot in line. Only ONE person working the front desk. Unbelievable service. Ms. Marie is working as hard as she can.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through service hours at Truist in Erwin?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and Fridays from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What are the regular branch hours for Truist in Erwin, NC?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Fridays from 9:00 AM to 6:00 PM, and closed on weekends.
What types of accounts can I open at Truist?
You can open checking and savings accounts. Checking accounts are for everyday transactions, while savings accounts help you save for goals or emergencies.
How can I open a new account at Truist?
You can open an account online, by phone, or by visiting a branch. Online applications may take a few days for card delivery, but visiting a branch gets you a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to start making purchases and payments.
Which services does Truist provide?
Truist offers deposit transactions, loans, credit cards, mortgages, investment services, treasury services, trust services, foreign currency exchange, and more.
Are there any nearby banks to Truist in Erwin that I can also visit?
Yes, nearby banks include BB&T and Suntrust Bank, which you might consider for additional banking options.
What nearby shopping options are available around Truist in Erwin?
Nearby retail options include Claire's Walmart, Burkes Outlet, bealls, and Dollar Tree, convenient for shopping before or after your bank visit.
Are there nearby food options close to Truist in Erwin?
Yes, you can find Wendy's, Waffle House, Dairy Queen, and Kami Japan nearby for a variety of dining choices around your banking appointment.
Can nearby services like gas stations or locksmiths help during a visit to Truist?
Yes, nearby Murphy USA gas station and Minute Key locksmith can assist with automotive needs or key services while visiting Truist.