Truist

2.3
23 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1000 W EHRINGHAUS ST, ELIZABETH CITY, NC
27909, United States

Hours

Reviews

2.3
23 reviews
5 stars
6
4 stars
0
3 stars
1
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1 star
13
  • AW
    Adrian White
    Jul 24, 2025
    2.0
    Called multiple times this week with no answer. I already have problems with their online banking. Exactly why I'm switching banks. Never any help
  • JJ
    Jayna Johnson
    Jan 2, 2025
    1.0
    The only bank I’ve ever had any money at as I was a BB&T client. This is the only truist in the area and it is just absolutely awful. I don’t have an issue with any other truist, ever, in any state I’ve lived in. But this one? I now live here permanently and I will be looking into changing banks because of this specific location. I can’t keep going to Virginia or Edenton for a simple deposit. Very very sad.
  • KM
    K M
    Dec 5, 2022
    2.0
    Teller staff is so rude. Been a customer since SunBank days. Disappointed
  • AG
    Alexander Guendoo
    Jun 17, 2021
    1.0
    Just observed a phone conversation between my disabled grandmother and their fraud department. My grandmother who can barely get out of bed was just told the only way she could get this recurring charge disputed and get the issue corrected is to come into the local bank, after a mere 10 min conversation.
  • GS
    Gary Stevens
    Jan 21, 2020
    5.0
    Best Bank I've ever had;

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.