Truist

2.2
24 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1000 W EHRINGHAUS ST, ELIZABETH CITY, NC
27909, United States

Hours

Reviews

2.2
24 reviews
5 stars
6
4 stars
0
3 stars
1
2 stars
3
1 star
14
  • TL
    tim lyman
    Dec 29, 2025
    1.0
    Worst Lending institution i have been associated with . After 30 years with BB&T before the merger , untrustworthy has destroyed all of it .
  • AW
    Adrian White
    Jul 24, 2025
    2.0
    Called multiple times this week with no answer. I already have problems with their online banking. Exactly why I'm switching banks. Never any help
  • JM
    J M
    Mar 23, 2024
    1.0
    Absolutely the most miserable place. Employees are clearly unhappy to be there. No management to be found. I don't care when you ask for manager they are never there.
  • CC
    Carmine Coppola
    Sep 1, 2023
    1.0
    Worst bank I used
  • MF
    Michaela Frost
    Sep 25, 2019
    1.0
    Seems like 9/10 times I go to the atm it’s always broken. This time the paycheck I need ASAP won’t be read. I can’t reach anyone for help in customer service to see if it’s my account so I’m stuck assuming it’s the atm. I’ve gotten tired of going to deposit paychecks and being greeted with an atm that doesn’t work.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.