Business Details
About
Bank
For nearly 50 years, Carter Bank has served Virginia and North Carolina with the purpose of creating opportunities for more people and businesses to prosper. Headquartered in Martinsville, Virginia, Carter Bank is a state-chartered community bank with branches conveniently located in Virginia and North Carolina.
Location
Hours
Reviews
2.9
20 reviews
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- KMKatrina MartinOct 4, 20251.0BE AWARE OF THIS BANK!!! My elderly God mother is out of over $10,800 because she reported a potential scam and when she went to the bank to inform them, they wouldn't even change her account number and sent her name to Adult Protection Services. They released the money anyway and won't return it and it appears to us to be an inside job. They're trying to say that they didn't change the account number because it wasn't compromised but if it wasn't compromised then why did you report it to Adult Protection Services? It appears that the manager was trying to make it seem like she was out of her mind and didn't know what she was doing. Alot of us think someone from this bank kept her money and/or has something to do with it and we're going to fight this. Even the social worker at Adult Protection found the behavior of this bank manager and staff very odd and concluded an investigation will be done. If this was done to my elderly mother, how many other people have they done this to? My mom will be closing this account and we will go through necessary measures to expose, seemingly, unethical practices at this location!!! My Mom has been banking with Carter forever and this is how they treat their long time elderly customers. We're definitely going to fight for my Mom and others that were exposed to wrongdoings from this bank and it's staff!!!
- FDFinance DepartmentSep 5, 20255.0We have always had a positive experience at this branch of Carter Bank being customers since Patrick Henry Bank opened in NC. In the past few years in particular, one teller has stood out as above and beyond. Jośe Membreńo is always friendly, professional, accurate and prompt. He very quickly became a “go to” person for help is resolving any issues at the bank. Hopefully management will recognize the positive attitude and work ethic Jośe brings to this branch and keep him front and center representing Carter Bank.
- DTdawn tepferSep 4, 20255.0Very helpful. Professional, Solved my issue very quickly . Would highly recommend.
- CCCMay 10, 20225.0I have always had great customer service here!! Wow!! Their attitudes in this place is so wonderful and pleasant. I don't like going to the one closest to me. I travel the extra ten to 15 minutes just to go to this bank for a great customer experience. Thumbs up for this Carter Bank & Trust!! Great job!!
Frequently Asked Questions About Carter Bank
What are the regular banking hours for Carter Bank in Eden, NC?
Carter Bank in Eden, NC operates from 9:00 AM to 5:00 PM Monday through Friday and is closed on Saturdays and Sundays.
Does Carter Bank offer drive-through services, and what are the hours?
Yes, Carter Bank offers drive-through services Monday through Friday from 8:30 AM to 5:00 PM, with extended hours until 6:00 PM on Fridays. It is closed on weekends.
Is Carter Bank open on public holidays?
Carter Bank is closed on major holidays including November 11, November 27, December 25, and January 1.
Where is Carter Bank located?
Carter Bank is located at 630 Fagg Dr, Eden, NC 27288, USA.
What kind of bank is Carter Bank?
Carter Bank is a state-chartered community bank headquartered in Martinsville, Virginia, serving Virginia and North Carolina for nearly 50 years.
What special offer does Carter Bank promote?
Carter Bank is known as the Home of Lifetime Free Checking.
What nearby restaurants can I visit before or after banking at Carter Bank?
Nearby restaurants include Bojangles', Wendy's, Papa Johns Pizza, Cook Out, Biscuitville, and China Wok, offering a variety of fast food, pizza, southern, and Chinese cuisines.
Are there nearby grocery stores or supermarkets close to Carter Bank?
Yes, nearby grocery options include El Mercadito and Save-A-Lot, where customers can conveniently shop before or after visiting the bank.
Where can I find nearby ATMs or financial services close to Carter Bank?
Nearby financial services and ATMs include The Exchange Network, LibertyX Bitcoin ATM, and Wells Fargo Bank, providing convenient cash access options.
What are some nearby services and stores that customers might visit in the Carter Bank area?
Nearby services include legal offices like Seth M. Woodall and Associates, dentists such as Family Dental Associates, and retail stores like RadioShack and Dollar General, offering various amenities for visitors.