Truist

2.5
11 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3826 DUNN RD, EASTOVER, NC
28312, United States

Hours

Reviews

2.5
11 reviews
5 stars
3
4 stars
0
3 stars
1
2 stars
2
1 star
5
  • ML
    Mike Loesekann
    Sep 29, 2025
    5.0
    I've had a great experience from the day I opened my account.
  • PR
    Prettybabebookie “bookieboo” R.
    Aug 19, 2025
    1.0
    Make sure you count your money before you leave the drive thru ......i was shorted $100 aug 19 2025 this morning. Went back thru the drive thru to tell her She shorted (she said her name was kendel) As soon as i pull back up she was like did i do something wrong .. ...i told her the situation & she was like Oh yes its sitting right here ...uhmmmmm so why its not in the envelope with the rest of my cash & how many people u done this to ...🫢🧐
  • JG
    john gudmundson
    Jul 29, 2025
    2.0
    the workers at the local branch are great but the company as a whole is terrible, online banking is fine when it works but when it stops it is extremely difficult to get a rest for a password- you have to do it via aa call center in New Delhi and they can basically just answer the phones because they are very proficient in the software that the bank uses- going to a cheaper 3rd party company to do your online portion of your business is usually n0t a sound idea
  • RG
    Robert Grimsley
    Oct 5, 2023
    1.0
    Wait 45 min while she helps a customer and asked to sit and wait because other has to leave because of over time just for a wire To be told her email is broke and she can't do anything
  • JP
    Johnathan Van Patten
    Aug 23, 2023
    1.0
    Tried to inquire about a bank loan but the loan officer did not let me speak my mind.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.