Truist

3.0
23 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
5407 S Miami Blvd, Durham, NC
27703, United States

Hours

Reviews

3.0
23 reviews
5 stars
8
4 stars
4
3 stars
1
2 stars
1
1 star
9
  • JS
    Jaskaran Singh
    Dec 5, 2025
    5.0
    Had a great experience with the banking staff. They were very knowledgeable, respectful, and always willing to go the extra mile to help. Highly satisfied with the service.
  • DS
    dion smith
    Sep 11, 2025
    1.0
    Walked in with a check and was straight racial profiled not cool
  • NN
    NYC033 NYC033
    Nov 25, 2020
    5.0
    Always fast service and clean building
  • LS
    Lisa Schuster
    Dec 6, 2017
    1.0
    I will have to second everything everyone else is saying on here. There is only one decent teller there from what I can tell. Everyone else is terrible. customer service...there is none. The drive through...you will wait forever!!! Don't think you will get through quickly. Plan on waiting. I will never do business with BB&T. Only go there to drop business deposits.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.