At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Walked in with a check and was straight racial profiled not cool
MC
Michael Candelaria
Jul 14, 2025
1.0
Refused to notarize documents claiming she was “too new”. Went to Falls location and had documents signed with no problem. Long time customer with proven relationship with the bank. After check clears we will be moving to a different bank.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist located at 5407 S Miami Blvd, Durham?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What are the regular business hours for Truist at this location?
Truist is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and closed on weekends.
What types of accounts can I open at Truist?
You can open checking and savings accounts. Checking accounts are for daily transactions, while savings accounts help you save for goals or emergencies.
How can I open a new account at Truist?
You can open a new account online, by phone, or by visiting a branch during business hours. Online applications take a few days for debit cards and checks to arrive; visiting a branch provides immediate temporary debit cards.
How do I activate my debit card from Truist?
You can activate your debit card online to start making digital and in-person payments using your checking account.
What services does Truist offer at the Durham location?
Services include deposit transactions, loans, credit cards, mortgage, investment, insurance services, treasury services, trust services by appointment, and foreign currency exchange among others.
Are there nearby restaurants where I can eat before or after visiting Truist?
Yes, nearby options include Greek Cuisine, Thali Indian Restaurant, Tropical Smoothie Cafe, Quiznos, Randy's Pizza, and Bojangles's, among others, offering a variety of cuisines.
Where can I find nearby ATMs around Truist at 5407 S Miami Blvd?
Nearby ATMs include CashPoints® ATM and other Truist locations close by for convenient access to cash withdrawals and deposits.
Are there any nearby businesses that can help with mortgage services near Truist?
Yes, BB&T Mortgage is nearby and specializes in mortgage lending and brokerage services for your home financing needs.
How can I make an appointment at Truist?
You can schedule an appointment by visiting their reservation URL: https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.