Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
33 reviews
5 stars
11
4 stars0
3 stars
2
2 stars
3
1 star
17
- MIMadison InwoodDec 27, 20255.0My husband and I have been going to this branch for two years now. It is always a quick and friendly visit. We always enjoy going to see them as they know us by name! Seeing all these 1 star reviews, just wanted to hop on here and say it's the best branch we've been to!
- RGRosie St. GermainSep 2, 20251.0After working with a banker and applying for a HELOC, they totally ignored my emails for an entire month and I have no idea where my application went. I missed an important deadline for the money we needed. Huge disappointment. Go elsewhere. Not worth the risk.
- MBMark BauerJun 26, 20231.0Boo on you guys. You know what you did to Rick
- GMGale MeyerFeb 14, 20171.0worst customer service. gave me incomplete information. branch manager supported banker who gave me the incomplete information. both should be replaced
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Durham?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I open a new bank account at Truist?
You can open a new account online, by visiting a branch during business hours, or by calling 844-4TRUIST. Opening online may require waiting for your debit card and checks by mail, but visiting a branch allows you to receive a temporary debit card immediately.
What products and services does Truist offer at this location?
Truist offers Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management services.
What are Truist's business hours for in-person branch services?
Branch hours are Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
Does Truist have any safety and regulatory assurances?
Yes, Truist is a Member FDIC and an Equal Housing Lender, ensuring your deposits are safe and fair lending practices are followed.
Where is Truist located in Durham?
Truist is located at 1107 W NC Highway 54, Durham, NC 27707, United States.
Are there any nearby restaurants to Truist where I can grab a meal?
Yes, nearby restaurants include Luihn Four, Which Wich, KFC, Marco's Pizza, Taco Bell, Urban Turban Indian Grill and Bar, Mattie B's Public House, and Makus Empanadas.
What other banks or financial institutions are near Truist?
Nearby banking options include Suntrust Bank and BB&T Mortgage, which offer complementary financial and mortgage services.
Are there nearby ATMs or services to access cash near Truist?
Yes, LibertyX Bitcoin ATM and First National Bank ATM are nearby, providing convenient access to cash and digital currency services.
What nearby amenities can I visit before or after banking at Truist?
Nearby amenities include Sweet Charlie's ice cream shop, Sun Tan City tanning salon, The Guys Place Hair Salon for Men, Vent Salon, Walgreens pharmacy, UPS Access Point location for courier services, Salty Waters Float Spa, and Club Pilates for fitness.