Truist

2.5
24 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1530 N Gregson St, Durham, NC
27701, United States

Hours

Reviews

2.5
24 reviews
5 stars
6
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3
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1
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1 star
14
  • AO
    April O
    Nov 14, 2025
    1.0
    My options for sending a wire was waiting for an employee that was clearly having a personal conversation or going to another branch. Waited 15 minutes and then left without service.
  • BE
    Bryan Oyuela Escobar
    Nov 12, 2025
    1.0
    Worse place ever new people not knowing what to do and how to do their job honestly sucks
  • PC
    Pamela Croom
    Mar 25, 2025
    1.0
    This bank is horrible. I sat in the line for over 30 mins to make a deposit.
  • DL
    Derek Lanier
    Jan 21, 2025
    1.0
    I see why there reviews are terrible. Refused to do something with MY buisness account that I literally do every single day. I'm moving my buisness account. I'm over it.
  • WW
    Warren Brown (WEB)
    Mar 28, 2017
    4.0
    Good and helpful professional experience staff who can help you with your banking needs

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.