Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.6
18 reviews
5 stars
10
4 stars
1
3 stars
2
2 stars0
1 star
5
- JHJomal HayesAug 1, 20221.0Establishment is unkind. They do not practice the same customer service skills. Went to cash a check and they drilled me like a criminal before cashing the check. Very displeased with service .
- EMEyan McFarlandJul 30, 20185.0Very pleased with the customer service here. I have never had a bad experience here at all. The BB&T on 351 S Churton St us another story. Please don't waste your time going to that one.
- ASAlissa SmithApr 21, 20181.0Their service is okay. The one star is because their atm is so frequently out of service. I do most of my banking online and through atm and am usually unable to go inside because of my work hours. It is extremely inconvenient to have your bank's atm hardly ever working.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through is open from 9:00 AM to 5:00 PM Monday through Thursday, and until 6:00 PM on Friday. It is closed on weekends.
What banking products does Truist offer?
Truist offers checking accounts, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours to receive a temporary debit card immediately, or by phone at 844-4TRUIST (844-487-8487) Monday to Friday, 8 AM to 8 PM, and Saturday, 8 AM to 5 PM.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments using your checking account funds.
What are Truist's regular branch hours?
Truist is open from 9:00 AM to 5:00 PM Monday through Thursday, and until 6:00 PM on Friday. The branch is closed on Saturdays and Sundays.
Is there a way to schedule an appointment at Truist?
Yes, you can schedule an appointment through their reservation system at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.
Where is Truist located in Durham?
Truist is located at 1855 Hillandale Rd, Durham, NC 27705.
What nearby real estate services are available around Truist in Durham?
Nearby real estate services include West and Woodall Property Management, Bert Woodall Realtor, Pickett Sprouse Commercial Real Estate, and West and Woodall Real Estate among others, which could be helpful if you’re seeking property or investment opportunities near Truist.
Are there healthcare facilities near Truist for quick access after a bank visit?
Yes, Duke Primary Care Croasdaile, Duke Urgent Care Croasdaile, Duke Cardiopulmonary Rehabilitation, and Duke Pulmonary Rehab are all nearby, providing convenient access to medical and rehabilitation services.
What entertainment or leisure options are close to Truist in Durham?
LeDor Beauty Lounge, a beauty salon and lounge, is nearby offering a place to relax before or after your visit to Truist.