Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
13 reviews
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- RMRonald McCainJun 22, 20201.0When choosing a bank you want one that’s one your side and one that you can call on. I experienced poor customer service from the Manager Thelma and banker Amy in regards to my account and concerns. In this time of unprecedented circumstances we’ve all had to make adjustments in life and business, this branch choose personal frustrations over the concerns and needs of the client. Time management and customer retention training could be used in this location.
- BCBill CobleAug 14, 20185.0Amy Knudsen is the person we all can hope to encounter in a financial professional. Her knowledge and ability to recommend a product is based on listening and caring. BB&T is fortunate to have Amy on their team.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Durham?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the Truist branch at 5028 N Roxboro St open to customers?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What types of accounts can I open at Truist Durham?
You can open checking and savings accounts, among other options, to best meet your financial needs.
How can I open a new account with Truist?
You can open an account online, by phone, or in person at a branch. Opening in a branch lets you receive a temporary debit card immediately.
How do I activate my new Truist debit card?
You can activate your debit card online to begin making digital purchases and in-person payments.
What banking services does Truist Durham offer?
Services include deposit transactions, direct retail loans, credit cards, business loans, mortgages, investment services, insurance services, and cash management, among others.
Are there ATMs near the Truist branch on N Roxboro St?
Yes, both BB&T ATM and Truist ATM are nearby, providing convenient access for cash withdrawals and deposits.
What nearby services can I use along with visiting Truist on N Roxboro St?
Nearby you can find BB&T Mortgage for home financing, AMB Tires and Wheels Durham for tire services, and Champion Tire and Automotive for automotive repairs.
Are there dining options close to Truist on N Roxboro St?
Yes, R & B Grill and Dogwood Bar And Grill are nearby for African and American cuisine respectively, perfect for a meal before or after your visit.
How can nearby health services complement my banking visits to Truist?
Duke Primary Care Riverview, several doctors, and dental clinics such as Diadem Family Dental are located nearby, allowing you to coordinate healthcare and banking visits efficiently.