At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Does anyone work at this bank? Regardless of day or time I call, representatives are always busy. Also doesn't matter which option you select. You get a voice mail. If it is this hard to get help before opening account I can only imagine what it will be like after you open one.
RR
Ri Ri
Jan 23, 2021
5.0
Friendly, knowledgeable staff. Wait times are reasonable. I would highly recommend this branch location.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's drive-through hours?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What are the regular business hours for Truist at 125 Sherron Road, Durham?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturday and Sunday.
How can I open a new account with Truist?
You can open an account online, by phone at 844-4TRUIST, or visit the branch during business hours. Note that CDs can only be opened at a branch.
How do I activate my Truist debit card?
Activate your debit card online to make digital purchases and in-person payments using your checking account funds.
What types of banking products does Truist offer?
Truist offers checking, commercial accounts, credit cards, loans, mortgages, personal savings, small business banking, and wealth management services.
What services are available at the Truist branch in Durham?
Services include deposit transactions, retail and business loans, credit cards, mortgage loans, insurance, investment and treasury services, trust services by appointment, and foreign currency exchange.
What languages are supported at this Truist branch?
English and Spanish.
What nearby places can I visit before or after banking at Truist on Sherron Road?
Nearby places include Anytime Fitness gym, Roma Pizza Shop for Italian dining, and Food Lion supermarket for groceries.
Are there convenient nearby services related to insurance near Truist?
Yes, Antonio Vela State Farm Insurance Agent and an insurance agency are nearby for auto, home, and rental insurance needs.
Is there a pharmacy close to the Truist branch on Sherron Road?
Yes, Walgreens is nearby offering pharmacy, convenience store, and cosmetic products.