Business Details
About
Credit UnionBankState Employees' Credit Union
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.5
48 reviews
5 stars
24
4 stars
6
3 stars
1
2 stars
2
1 star
15
- WRWilfredo Rosario6 days ago2.0I waited approximately 25 minutes before being helped. After finally speaking with someone, I was told I would need to be transferred to another representative, but that person had just gone to lunch. Since I was there during my own lunch break—which is the only time I have available during the workday—I had to leave without resolving anything. The experience was disappointing and inefficient. I wish I had read the reviews beforehand, as this visit confirmed the concerns others have mentioned.
- MOmaggie okhihanAug 22, 20251.0SHY WORTHY HUNG UP ON ME AND RUSHED ME OFF THE PHINE IN THE MIDDLE OF A DIRE SITUATION CUS SHE SAID UT WAS HER LUNCH TIME. IT WAS SO UNPROFESSIONAL AND RUDE. U COULD HEAR GIGGLING IN THE BACK CUS HER COWORKERS WERE RUSHING HER TO GO GET ZAXBYS
- EBElizabeth BuchananMar 15, 20245.0After having a horrible experience today at the Slater Road branch I drove over to the NC-54 branch to try again to open an account. I just want to give a shout out to Padma and Shirley for being so kind, knowledgeable, and helpful! You ladies are wonderful!
- R7Roger Hernandez 701Nov 10, 20195.0Good quality
Frequently Asked Questions About State Employees’ Credit Union
What is State Employees’ Credit Union and whom does it serve?
State Employees’ Credit Union is a not-for-profit financial cooperative that has been providing consumer financial services to employees of the State of North Carolina and their families for over 80 years.
What are the regular business hours for this SECU branch in Durham, NC?
The SECU branch is open Monday through Friday from 8:30 AM to 5:30 PM and is closed on Saturdays and Sundays.
Which financial products does State Employees’ Credit Union offer?
They offer a variety of financial products including Checking and Savings Accounts, Education and Retirement Savings, Investment Accounts, Credit Cards, Mortgages, HELOC, Refinancing options, Auto and Personal Loans, as well as various insurance products like Auto, Home, and Life Insurance.
Does this SECU location provide any special services beyond typical banking?
Yes, services include Foreign Currency exchange, Notary services, Safe Deposit Boxes, Savings Bonds, and Coin Redemption.
How can members contact the Durham SECU branch?
You can reach them by phone at +1 919-806-0903 or via email at durham-lowesgrove@ncsecu.org.
Is the SECU branch in Durham accessible for people with disabilities?
Yes, this location has wheelchair accessible entrances and parking available.
What are the holiday closure dates for this SECU branch?
The branch is closed on November 27 and 28, 2025; December 24 and 25, 2025; and January 1, 2026.
What nearby ATMs can I use if I visit the SECU branch?
You can find CashPoints® ATM and Bitcoin Depot | Bitcoin ATM near the SECU branch for convenient access to cash services.
Are there any nearby hotels where visitors to SECU can stay?
Yes, Extended Stay America - Durham - Research Triangle Park - Hwy 54, Durham Hilton Garden Inn, and Hilton Garden Inn are convenient hotels near the SECU location.
What nearby places offer dining options close to the SECU branch?
You can enjoy nearby dining at Hardee's, Favor Desserts bakery, Family Fare coffee shop, and Captain D's seafood and fast food restaurant.