Business Details
About
Credit UnionBankState Employees' Credit Union
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
32 reviews
5 stars
22
4 stars
4
3 stars0
2 stars
2
1 star
4
- DSdavonte spruillDec 2, 20251.0I’m very disappointed in the level of hospitality and willingness to help that I experienced during my attempt to become a member of SECU. While searching for a property, I asked to set up an account so I could begin the qualification process for SECU’s programs. I was directed to a representative who, although professional, seemed disengaged and uninterested in assisting me. The lack of warmth, communication, and even a simple smile made this one of the least welcoming banking experiences I’ve had. At this point, I’d prefer not to bank with SECU if I’m required to work with that representative again.
- HMHelen MangumOct 2, 20231.0I have been to the Branch on several occasions. It seems , when I go , really need too, but this one occasion , seemed colder than the usual. I am very disheartened by the type of customer service they provide, they passed me off to three different people, because they couldn't help me, and then to the branch manager, and insted of her seeing my frustration, just made me feel liek a crazy person.I wasn't even asking for money , just for a couple more hours for business check to clear. I am new business owner and lived in Durham for 23 years, But I have never experienced such a poor customer service. I know, I will be taking my money out of there. You can use me, but , you can't help me when I need you. Very Sad.
- IEIngrid EdwardsJul 16, 20215.0Nice people very helpful..
Frequently Asked Questions About State Employees’ Credit Union
What is State Employees' Credit Union and who does it serve?
State Employees' Credit Union (SECU) is a not-for-profit financial cooperative owned by its members, providing consumer financial services to employees of the State of North Carolina and their families for over 80 years.
Where is the State Employees' Credit Union branch located in Durham?
The branch is located at 108 Olive Branch Road, Durham, NC 27703, United States.
What are the operating hours of the Durham SECU branch?
The branch is open Monday through Friday, from 8:30 AM to 5:30 PM, and closed on Saturdays and Sundays.
Is the Durham SECU branch accessible for people with disabilities?
Yes, the branch has wheelchair accessible entrances and parking available.
How can I contact the Durham SECU branch?
You can call the main phone number at +1 919-596-0290 or email durham-hwy98east@ncsecu.org.
What financial products does State Employees' Credit Union offer at this location?
Products include checking accounts, savings accounts, education and retirement savings, investment accounts, credit cards, mortgages, HELOCs, refinancing, auto and personal loans, and various insurance options.
What additional services are available at the Durham SECU branch?
Additional services include foreign currency exchange, notary services, safe deposit boxes, savings bonds, and coin redemption.
Are there ATMs available near the SECU branch?
Yes, nearby are CashPoints® ATM, SECU's own ATM, Coinme, and LibertyX Bitcoin ATM offering ATM and currency exchange services.
What dining options are nearby for customers visiting SECU?
Nearby dining options include Subway, Grill 46 for American burgers, and New China for Chinese cuisine, perfect for meals before or after your visit.
What community services or landmarks are near the SECU branch?
Nearby are landmarks such as Durham Church of Christ, Olive Branch Baptist Church, Durham County Sheriff Department, and recreational spots like Ravenstone Neighborhood Pool.