Business Details
About
Credit UnionBank
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.3
35 reviews
5 stars
15
4 stars
6
3 stars0
2 stars
2
1 star
12
- TTTyJul 30, 20251.0This branch (loan officer BB) accused another branch for removing info from my account, which wasn’t true. Who wants to do business with someone who just types and doesn’t communicate with the member, actually a senior citizen member. If they needed to close down a branch, it should be this one. After calling a different branches in other cities, just to found out about the loan process. After calling 5 branches and verifying myself, each branch said the same thing. But this branch did something totally different. She screwed up everything. I don’t trust doing business with someone/branch who would blame fraud on another branch that could start something big with these accusations.
- FFFayeJul 30, 20251.0Me & My daughter has had the worst experiences in this branch. I'm not gonna put no names but when it comes to taking care of business. I will not be doing business here.
- CMC L MiltonOct 26, 20201.0Ran over on my lunch break.. check in.. then waited outside for a loan to be cosigned, by me.. at 45 min called to tell them I'm on my lunch break, that I have to leave, and find out they are at lunch....unacceptable
- PBpluto billsAug 11, 20201.0You can never get help or a phone call back from nobody but it's a few thats nice but one lady has a nasty attitude
Frequently Asked Questions About State Employees’ Credit Union
What is State Employees’ Credit Union and who does it serve?
State Employees’ Credit Union is a not-for-profit financial cooperative serving employees of the State of North Carolina and their families, providing consumer financial services for over 80 years.
What are the operating hours for the State Employees’ Credit Union branch on Guess Road?
The branch is open Monday to Friday from 8:30 AM to 5:30 PM and is closed on Saturdays and Sundays.
Is the Guess Road branch of SECU accessible for people with disabilities?
Yes, this branch has wheelchair accessible entrances and parking to accommodate customers with disabilities.
What types of financial products does SECU offer?
SECU offers checking accounts, savings accounts, education savings, retirement savings, investment accounts, credit cards, mortgages, HELOC, refinancing, special mortgage programs, auto loans, personal loans, and various insurance options including auto, home, and life insurance.
Does State Employees’ Credit Union provide any special services?
Yes, SECU offers services including foreign currency exchange, notary, safe deposit boxes, savings bonds, and coin redemption.
How can I contact the SECU branch on Guess Road?
You can call them at +1 919-477-3634 or email durham-guessroad@ncsecu.org for inquiries.
Are there any notable nearby places to SECU’s Guess Road branch that customers might visit?
Yes, nearby places include North Carolina State, Liberty Baptist Church, and Public Storage which can be convenient stopping points before or after your visit.
Which nearby places can help customers access other financial services?
Nearby financial service options include Liberty Tax Service, LibertyX Bitcoin ATM, and Coinme which offer tax, digital currency, and ATM services respectively.
Are there places near SECU where customers can grab food or refreshments?
Yes, Pizza Hut is located nearby, offering fast food including pizza, which can be a convenient option before or after visiting the branch.
What should customers know about holiday hours at SECU Guess Road branch?
The branch is closed on holidays such as Thanksgiving (2025-11-27 and 2025-11-28), Christmas Eve and Day (2025-12-24 and 2025-12-25), and New Year's Day (2026-01-01).