First Citizens Bank

3.3
16 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
5417 Page Road, Durham, NC
27703, United States

Hours

Reviews

3.3
16 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
1
1 star
6
  • OP
    Ohm Patel
    Jan 21, 2025
    5.0
    I highly recommend Tyler Jackson for all of your business needs, very personable and knowledgeable individual. Always puts you first as a client.
  • VL
    Verttire LLC
    Jan 7, 2025
    5.0
    I can’t say enough great things about my business banker, Tyler Jackson. His professionalism, knowledge, and dedication has been invaluable to my business. They He took the time to truly understand my needs, provide personalized solutions, and went above and beyond to ensure everything runs smoothly. Whether it’s guiding me through financing options or simply offering sound advice, Tyler Jackson consistently delivers exceptional service. It’s rare to find someone so committed and reliable, and I’m grateful to have FCB and Tyler Jackson as a partner in my business journey. Highly recommend!
  • NS
    Nisha Subedi
    Nov 22, 2024
    5.0
    I had the pleasure of being assisted by Mr. Tyler Jackson, a Senior Sales & Service Representative, when I went to open a small business account at the bank. He was prompt, courteous, and incredibly professional throughout the entire process. Mr. Tyler took the time to explain every detail, ensuring I was comfortable and informed. His approachable and friendly demeanor made the experience seamless and stress-free. It’s rare to find someone so dedicated to providing excellent service, and I’m truly grateful for his help. Highly recommend working with Tyler for any banking needs!
  • LT
    Lina Tangarife
    Apr 7, 2023
    5.0
    Todas las mujeres que trabajan ahí son muy amables y eficientes
  • WW
    Wakesk8r
    Jan 22, 2020
    1.0
    I love first citizens but why in the world would you build a brand new bank and not put in a Drive-Thru dumb dumb dumb

Frequently Asked Questions About First Citizens Bank

What are the regular lobby hours for First Citizens Bank at 5417 Page Road?

The lobby is open Monday through Friday from 9:00 AM to 1:00 PM and from 3:00 PM to 5:00 PM. The lobby is closed on weekends.

Is there a drive-through service available at this First Citizens Bank location?

No, the drive-through service is closed every day of the week at this location.