First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
I highly recommend Tyler Jackson for all of your business needs, very personable and knowledgeable individual. Always puts you first as a client.
VL
Verttire LLC
Jan 7, 2025
5.0
I can’t say enough great things about my business banker, Tyler Jackson. His professionalism, knowledge, and dedication has been invaluable to my business. They He took the time to truly understand my needs, provide personalized solutions, and went above and beyond to ensure everything runs smoothly. Whether it’s guiding me through financing options or simply offering sound advice, Tyler Jackson consistently delivers exceptional service. It’s rare to find someone so committed and reliable, and I’m grateful to have FCB and Tyler Jackson as a partner in my business journey. Highly recommend!
NS
Nisha Subedi
Nov 22, 2024
5.0
I had the pleasure of being assisted by Mr. Tyler Jackson, a Senior Sales & Service Representative, when I went to open a small business account at the bank. He was prompt, courteous, and incredibly professional throughout the entire process. Mr. Tyler took the time to explain every detail, ensuring I was comfortable and informed. His approachable and friendly demeanor made the experience seamless and stress-free. It’s rare to find someone so dedicated to providing excellent service, and I’m truly grateful for his help. Highly recommend working with Tyler for any banking needs!
LT
Lina Tangarife
Apr 7, 2023
5.0
Todas las mujeres que trabajan ahí son muy amables y eficientes
WW
Wakesk8r
Jan 22, 2020
1.0
I love first citizens but why in the world would you build a brand new bank and not put in a Drive-Thru dumb dumb dumb
Frequently Asked Questions About First Citizens Bank
What are the regular lobby hours for First Citizens Bank at 5417 Page Road?
The lobby is open Monday through Friday from 9:00 AM to 1:00 PM and from 3:00 PM to 5:00 PM. The lobby is closed on weekends.
Is there a drive-through service available at this First Citizens Bank location?
No, the drive-through service is closed every day of the week at this location.
How can I schedule an appointment or visit the bank if the lobby is closed?
The lobby is open by appointment only, and you can schedule a visit through the provided reservation link: https://outlook.office365.com/owa/calendar/ResearchTriangleParkMain@firstcitizens.com/bookings/.
What banking products does First Citizens Bank offer at this location?
They offer checking and savings accounts, personal and business lending, home equity, credit cards, online and mobile services, merchant services, and more.
What specialized services can I find at this First Citizens Bank branch?
This location provides services including investment advisors, mortgage bankers, and business lenders.
What are the holiday closures for this First Citizens Bank branch?
The branch is closed on November 11, November 27, December 25, and January 1.
Where is First Citizens Bank located in Durham?
It is located at 5417 Page Road, Durham, NC 27703, United States, in the Research Triangle Park - Main area.
What nearby restaurants can I visit for a meal before or after banking at First Citizens Bank?
Nearby restaurants include Moe's Southwest Grill, First Watch (a breakfast and brunch spot), Page Road Grill, Lulu Bang Bang (Asian cuisine), Jimmy John's, McDonald's, Bojangles', Chipotle Mexican Grill, Arby's, and Firehouse Subs.
Are there other banking or financial services nearby this First Citizens Bank?
Yes, nearby financial services include Bank of America Mortgage, Bank of America Financial Center and ATM, TIAA financial services, and First National Bank with an ATM.
What local conveniences are near First Citizens Bank for additional services like printing or chiropractic care?
Nearby you can find the FedEx Office Print & Ship Center for printing and shipping services, and Whole Life Chiropractic for chiropractic, acupuncture, and nutrition services.