First Citizens Bank

4.0
26 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
115 South Wilson Avenue, Dunn, NC
28334, United States

Hours

Reviews

4.0
26 reviews
5 stars
18
4 stars
2
3 stars
0
2 stars
1
1 star
5
  • AB
    AJ Barbour
    Oct 29, 2025
    5.0
    Very nice people. Great help
  • WW
    William Wesselman
    Aug 13, 2025
    4.0
    I went to a branch of my bank to get something notarized, but they only do bank documents.
  • LD
    Ls Darrious
    Jan 10, 2024
    1.0
    I stopped here at this bank on 1-8-24 to cash a $287 business check that was made out to me. I went through the drive thru and i gave the teller that was working the window my License and my account number. She was very rude to me from the start & She refused to cash my check because i had just had my drivers licenses renewed on 1-3-24 and the NC DMV gave me a paper copy of my drivers licenses until I received my hard copy through the mail. The teller claimed that she couldn’t cash my check because it wasnt a hard copy even after I explained my situation. The teller told me that she could deposit the check but she could not cash it. And then proceeded to tell me that I could pull over to the atm and get out the amount that i needed.”$100” It doesn’t make any sense. I didn’t get the teller name but i have a valid class A CDL license and anyone that has ever had to renew their license knows that the DMV issues a paper copy of your license. I have been with the bank for about 6 years. But i will be closing my account and going to another bank.

Frequently Asked Questions About First Citizens Bank

What are the regular banking hours at First Citizens Bank in Dunn, NC?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Does First Citizens Bank offer drive-through services, and what are the hours?

Yes, First Citizens Bank offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM. It is closed on weekends.