Wells Fargo Bank

Reviews

• BS

  Brandon S.

  Sep 24, 2024
  5.0
  Had an appointment at this branch to discuss small business options. We were greeted as soon as we walked in and met with someone who was able to answer all of our questions. Great experience and another reason why we enjoy banking with Wells Fargo!
• CW

  Cheryl Weinfurtner

  Dec 8, 2023
  1.0
  Worst customer service from the branch manager ever. The newer teller, was great! Needed to change my last name, contacted branch in advance and was advised if I had my new drivers license with updated name, that’s all I’d need. I don’t live near a branch- it’s not convenient to me to come to a branch. I had to take a day off work to have this awful interaction where this branch manager after a lot of waiting and hohumming/dealing with the service manager etc, comes along and says I’d need to provide my marriage cert….but that I could email it- So I pulled it up on my phone and she said that wasn’t good enough she needed the original. I’m confused. How do you want me to email the original? An electronic copy is an electronic copy whether I scan and email or fax or email off my phone (which btw, I specifically asked to do in advance and was told no no must come in person with DL), ITS THE SAME THING. She refused to update my name and told me to go deposit the check with a name not matching my bank accounts at the ATM. Also, WF already has a copy of my marriage certificate so there is no reason she should need another; it’s not my fault as a customer WF depts don’t share information.
• JK

  Joseph Kluttz

  Apr 2, 2020
  1.0
  I will be ending our 30+ year banking relationship with Wells Fargo not because of the ongoing controversy brought about by the creation of millions of fraudulent savings and checking accounts on behalf of Wells Fargo clients without their consent, or because of the pending civil and criminal suits, but because of the arrogant and condescending attitude displayed by banker Patricia Scherer (Jetton Road - Cornelius, NC)
• DJ

  Deanna Jarrett

  Jul 31, 2019
  5.0
  I love the people who work here! They are knowledgeable and kind.
• AJ

  Annel Jaime

  Jun 17, 2017
  1.0
  Google maps and hours on their door say they close at 1pm Saturday but once you get there it's closed. Fix it.

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