Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.8
32 reviews
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24
- R6Rockcrawler 66Nov 18, 20251.0This Truist is the worst I have ever visited, there are never more than to tellers available and one of those work the drive thru. There is always 4 or 5 employees wondering around the bank or in there little office with the door closed, no matter if the line is out the door those employees wouldn't look up to help or even knowledge your presence. I want be back!!
- THTerry HunsuckerAug 21, 20241.0Recently went into Truist in Conover, NC where I have banked since they took the office over from BBT. I Asked about help with some of my debts. Little did I know that the Loan Officer Peggy Turner was going to get this 72 year old male in the worst financial situation of my life. I did not ask for a certain amount of money but she came up with me owing $67000 against my home with a 30 year loan. The odds of me living 30 years is very unlikely so why wiuld someone expect this from a 72 year old person. This is really causing a lot of stress in my life. There is no way I can make payments of $650 out of a Social Security check of $1500 and pay for all my utilities and living expenses. She became a preditor trying to collect all owed to the bank. She could care less about an elderly man losing his home. Both my children are deceased and I have no one I can turn to for help. I about died from Cellulitis and a blood infection in 2023 and currently have other health issues. At the same time this was going on with the loan the bank allowed 3 men who I did not know come in and open a 2nd checking account in my name without my knowledge. I was added as the 4th person on this account. When I found out I ask them to please close the account but I was told it could not be closed for 6 months and they were trying to remove the information from my credit report. Imagine being told that and I had nothing to do with the account being opened. My advice is to not bank at this branch of Truist or maybe any branch. How can such things go on at a bank. I thought they were regulated. It has been reported but so far there has been no positive news of getting the loan dropped or getting the 2nd checking account closed.
- BABenjamin AllmanMay 18, 20221.0Worst bank in the United States. Awful
- KMKevin McMillanMay 23, 20195.0Lori is great to work with.
- LBLily BranniganAug 2, 20181.0On the branch level, their manager is never available. And if Monica answers the phone, just hang up. She's not going to let you talk anyway and will constantly interrupt and try to pick an argument. On a national level, BB&T's new call centers are located in India. They outsourced thousands of American jobs to save a buck. Thanks. Love, Your friendly neighborhood unemployed veteran.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Conover?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the Truist branch in Conover open for business?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. The branch is closed on weekends.
How can I open a new account at Truist in Conover?
You can open an account online, at the branch during business hours, or by phone by calling 844-4TRUIST (844-487-8487). Note that certificates of deposit (CDs) can only be opened at a branch.
What types of accounts does Truist offer?
Truist offers checking accounts for day-to-day transactions and savings accounts for saving money towards goals or emergency funds.
How do I activate my Truist debit card?
You need to activate your debit card online before you can use it for digital purchases or in-person payments.
What services does Truist in Conover provide?
The branch provides deposit transactions, business and personal loans, credit cards, mortgage loans, insurance, investment services, foreign currency exchange, and more.
Are there any nearby places for coffee or a quick bite near Truist in Conover?
Yes, Fresh Bean Conover, a coffee shop and cafe, is nearby, which is convenient for grabbing a coffee before or after your visit to Truist.
What nearby retail or boutique stores are close to Truist in Conover?
Paisley Oak Boutique and Livy Lou’s Boutique, both offering clothing and gifts, are close by, making it easy to shop locally before or after your banking visit.
Is there a hardware store near Truist in Conover where I can pick up supplies?
Yes, Conover Hardware is nearby and offers hardware and gardening supplies, making it convenient to combine errands.
How can I schedule an appointment at Truist in Conover?
You can make an appointment online at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment to visit the branch at your convenience.