Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.6
28 reviews
5 stars
9
4 stars
2
3 stars
1
2 stars
2
1 star
14
- KFkatie finneySep 1, 20255.0always super nice
- LJLuis Diaz Jr.Dec 10, 20234.0The 24-hour ATM does cash and check deposits. The drive-thru has a 9 ft clearance and is kind of narrow, so vans with ladder racks need to be careful. My first time going inside, I had to wait a while, but the customer service was really good.
- PCPaul CampbellNov 26, 20225.0Tara was excellent and took care of my banking needs. I was visiting my daughter and family for thanksgiving
- NLNate LApr 9, 20221.0*** ONE YEAR LATER-- THE SERVICE IS THE WORST EVER!!!!! TRUIST IS AN ABSOLUTE THIEF!!!! WHAT THEY DO IS CRIMINAL!! DRIVING TO CLOSE MY ACCOUNT AS I TYPE THIS!!!!! WORST CUSTOMER SERVICE EVER!!!!! It has been HORRIBLE ever since it changed from BB&T! I WILL BE CLOSING MY ACCOUNTS WITH BB&T/TRUIST NEXT WEEK
- TDToyota DieselDec 5, 20181.0Worst bank ever especially the lady with short blonde hair in the front teller on the right she is arrogant and rude she should be flipping burgers in Burger King do not bank with this bank you will regret it
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular banking hours for Truist's Concord Main branch?
The Concord Main branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
When is the drive-through service available at Truist's Concord Main location?
Drive-through service is available Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of accounts can I open at Truist?
Truist offers checking, savings, and various other account options including business and personal accounts to meet different financial needs.
How can I open a new account with Truist?
You can open a new account online, by phone at 844-4TRUIST (844-487-8487), or by visiting a branch in person. Note that certificates of deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments with your checking account.
What services does Truist offer besides basic banking?
Truist provides services including deposit transactions, direct retail loans, credit cards, business loans, night depository service, mortgage loans, insurance, investment, treasury, trust, leasing, cash management, and foreign currency exchange.
Can I schedule an appointment to visit Truist?
Yes, you can schedule an appointment via the online reservation URL to meet with Truist staff at the branch.
What nearby amenities can I visit when I come to Truist on Poplar Tent Rd?
Nearby you can find Premier Martial Arts Concord for fitness classes, Sogo Express for Japanese cuisine, Eloquent Nails for beauty services, and Harris Teeter supermarket to do some grocery shopping.
How might nearby real estate agencies benefit me when visiting Truist?
If you're interested in mortgages or home loans from Truist, nearby agencies like Do Great Real Estate, Jenny Dabbs, Real Estate, and Concord North Carolina Real Estate can provide local property listings and professional guidance.
Which nearby services could help me with pet care around the Truist branch?
Pet Supermarket and A Pawsitive Vibe Grooming are nearby pet stores and grooming services to take care of your pets before or after banking at Truist.