Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.7
21 reviews
5 stars
13
4 stars0
3 stars
2
2 stars0
1 star
6
- CPCrystal PecinaDec 5, 20251.0We needed a cashier's check today so we decided to visit our local Clinton branch. Upon arrival, we waited in line to give the lady behind the desk the information she needed to issue that cashier's check. Due to the ID on file being expired we had to talk to one of the ladies inside the office to update it. We decided to do so. Maria a senior leader in the office agreed to attend us. From the beginning, she was extremely rude and very condescending. She asked us “security questions” which she told us that we answered “incorrectly”. She grabbed my husband's social and EAD which she proceeded to go up front where the ladies were at and tell our business out loud IN FRONT of all the customers. This was extremely unprofessional. Once she walked back into the office she tried to make it seem as if we were trying to steal from the bank. I told her “As someone who works in an office, myself as a notary, I definitely do not speak to my customers in a rude and unprofessional manner”. A formal complaint was just submitted to Truist headquarters. Hopefully, whatever she was going through doesn't affect other customers.
- OAOmar ANov 28, 20255.0Great service. Nice people 😀
- KKK KnisleyOct 12, 20251.0Closed several locations around the local area, ATM is rarely operational for all options after hours. Several times I have been to this location in Clinton- (did I mention they closed the one in Roseboro and 2nd location in Clinton)Truist should be required to pay/reimburse ATM fees when theirs isn't working. Extremely frustrating to make the drive, wait in line and NO funds in ATM at 6:37pm on a Friday or unable to make a deposit. Forget leaving a message at the bank, if a response is requested.
- MJMichael JonesSep 23, 20251.0I did not get the woman's name, but she was working. The far right counter September 22nd 2025. She Was wearing dark rimmed glasses. Darker hair straight hair in her 20s to 30s . She does not know the banking rules nor the laws. ..... Was not able to accommodate my needs nor even check on it. I called and left a message. To have a manager call me back Because of course, no one answered the phone still have not received a call back.
- EREmerzon Olguin ReyesJul 25, 20253.0Today, I went to deposit my check through the window. I told the lady I wanted to deposit 300 on savings and the rest on cash. But when I got home I checked my receipt it said 200.31 on savings and I was confused and checked the cash amount. The lady gave me 200. It’s alright it’s a little mistake but didn’t like that
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Clinton, NC?
The drive-through is open Monday to Thursday from 9 AM to 5 PM, and on Friday from 9 AM to 6 PM. It is closed on Saturdays and Sundays.
What are the regular business hours for the Truist branch at 501 Warsaw Rd?
The branch is open Monday to Thursday from 9 AM to 5 PM, and on Friday from 9 AM to 6 PM. It is closed on Saturdays and Sundays.
How can I open a new account with Truist?
You can open an account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Note that CDs can only be opened at a branch.
How do I activate my Truist debit card?
You need to activate your debit card online before using it for digital purchases and in-person payments.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving towards goals or emergencies.
What banking services and products are available at the Truist branch in Clinton?
Services include deposit transactions, loans, credit cards, mortgages, insurance, investment, treasury and trust services, foreign currency exchange, and more. Products include checking, credit cards, loans, small business banking, wealth management, and savings accounts.
Where can I find an ATM near the Truist branch in Clinton?
You can find ATMs at the nearby Truist ATM and BB&T ATM locations close to the branch.
Are there restaurants near the Truist branch where I can eat before or after my visit?
Yes, nearby restaurants include Tortillas Carolina (Mexican and fast food), Taqueria Gomez (food truck), El Campo Restaurant & Grill (Honduran and bar), and McDonald's (fast food).
What local businesses or services are near Truist that might be useful to customers?
Nearby services include Enterprise car rental, GOGAS gas station and convenience store, Xpress Laundry laundromat, Edward's Alignment Center for automotive repair, and Ken Sutton - State Farm Insurance Agent.
How can I schedule an appointment at Truist Clinton branch?
You can schedule an appointment online at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.