First National Bank (FNB) Clemmons provides a full range of consumer banking, commercial banking and wealth management services, plus industry-leading online and mobile banking solutions. Apply for an account online or visit our Clemmons location today.
I had a very disappointing experience at this bank. The teller and another woman, who I believe was the manager, refused to cash a check that was issued by their own bank. They stated that because the amount was over $250, I would be my
responsible if there was any issue with the check. Since I do not have an account with them, they would not cash it at all.
I have never heard of this policy. Most banks will cash a check drawn from their institution for a fee, even if you are not a customer. I was also told that in order to cash the check, the person who wrote it would have to come with me, which was very inconvenient and unnecessary.
Overall, this was some of the worst customer service I’ve experienced. The staff was unhelpful and made a simple transaction extremely difficult.
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Amber D
Dec 9, 2021
1.0
1 hour wait time on phone. Dont honor promotions. Wont allow a money transfer so i cant even close my account