Truist

2.8
53 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
11508 US 70 BUSINESS, CLAYTON, NC
27520, United States

Hours

Reviews

2.8
53 reviews
5 stars
21
4 stars
1
3 stars
4
2 stars
2
1 star
25
  • CM
    Culan Means
    Sep 23, 2025
    3.0
    For some odd reason, they never answer their phones. So if you need to get in contact with them you’ll have to go in person.
  • BD
    Butch Dyer
    Jun 2, 2025
    5.0
    All I can say about this particular branch, is WOW!! I have been a member of Truist since well before they became Truist. The service that I have received in the past with BB&T for over a decade was incredible! At the Clayton branch, Tina went above and beyond for several days pushing to help me gain a solution to an obstacle that I encountered. Her diligence and ability exemplifies her title, Leader! Thank you for your help Tina!!
  • WS
    Wc Strickland
    Dec 23, 2024
    1.0
    Customer service is good the bank and the bank branches suck they closed my account where my sons disability check goes without any notice without anything. it takes longer for checks to clear overall crappy experience the year I’ve had an account there will never bank at any Truist branches ever again
  • WB
    Wo Bo
    Jul 2, 2024
    1.0
    I’m not sure of the older white woman who worked the drive thru but she completely lied to my face and told me the branch did not have any temporary cards at all so I waited 30 minutes and decided to walk in because I felt she was lying and on the inside they gave me a temporary card. Lying to customers who have business accounts for years with Truist is not a good look.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.