Business Details
About
Credit UnionBankState Employees' Credit Union
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
18 reviews
5 stars
12
4 stars0
3 stars
1
2 stars0
1 star
5
- CCCassandraJan 4, 20261.0I don’t understand why they pull you off the line to make a deposit only take the checks and then you have to get back in line for the cash. You now had me have to wait an additional 17 minutes. Just let me continue waiting online would have been in and out. There was only one person ahead of me when you took me off the line when I got back online there was now 4 people ahead of me. Not only did you take forever to deposit 2 checks when I deposit these checks religiously and Brad never ever has to do all that research next time let me wait for Brad he’s quick and doesn’t do this unexpected unnecessary stuff.
- MBMylaika BondJan 2, 20265.0Brian Crane was so helpful and efficient with helping me! He delivers excellent service everytime.
- KLKatrina LutzDec 26, 20241.0I have always have great experiences at this branch. Everyone is always helpful and patient. I have been with the credit union close to 30 years and this is only one 1 of 2 unpleasant exchanges. I went to make a deposit and get a cashiers check. I made the mistake not to specify that I had 2 transactions. Completely on me. As she sent me the receipt for my 1st transaction I asked her for the 2nd transaction. Once this was taken care of we realized she deposited the money into a different checking account. That created an additional transaction for her. She repeatedly asked me for the card I sent into her the first time and I asked her if she need my license because that is the only card I had sent in initially. Joana/Yoana sent the slip for my cashiers check and asked me to put who it was payable to. When I sent the slip in she walked away from the window, had a coworker send the items back to me and kept her back to the window for the remainder of my time there. I hope Joana has a better day and thank you to the coworker that stepped in, said thank you and have a nice day to me. We all have bad days. If my transaction triggered a heightened stress level, that was not my intention but the customer service was extremely lacking and I really expect more from SECU.
- HBHeaven BlockerOct 8, 20245.0⭐⭐⭐⭐⭐ “I had the pleasure of working with Tammy at the State Employees’ Credit Union, and I couldn’t be more impressed with her exceptional customer service! She made the process of setting up my bank accounts seamless and stress-free. Tammy was incredibly knowledgeable, patient, and took the time to explain everything in detail, ensuring I felt comfortable every step of the way. Her professionalism and friendly demeanor truly set her apart. If you’re looking for outstanding service, I highly recommend asking for Tammy. Thank you for making my banking experience so positive!”
- DBDarren BrameJul 26, 20245.0I had the pleasure of working with Marvin Molina when applying for a house loan. Marvin was so patient and showcase nothing but great customer service skills. In addition, he was very quick and proficient. I am so thankful for his dedication. I highly recommend anyone to check him out if you are looking for a house loan.
Frequently Asked Questions About State Employees’ Credit Union
What is State Employees’ Credit Union (SECU) and who do they serve?
SECU is a not-for-profit financial cooperative owned by its members, providing consumer financial services to employees of the State of North Carolina and their families for over 80 years.
Where is the State Employees’ Credit Union branch in Clayton located?
The SECU branch is located at 37 Briarcliff Drive, Clayton, NC 27527, United States.
What are the regular business hours of SECU in Clayton?
SECU is open Monday through Friday from 8:30 AM to 5:30 PM and closed on Saturdays and Sundays.
Is the SECU Clayton branch accessible for wheelchair users?
Yes, the Clayton SECU branch has wheelchair accessible entrances and parking available.
How can I contact the Clayton SECU branch?
You can reach the Clayton branch by phone at +1 919-763-2667 or email at clayton-glenlaurelrd@ncsecu.org.
What types of financial products does SECU offer?
SECU offers checking and savings accounts, education and retirement savings, investment accounts, credit cards, mortgages, HELOC, refinancing programs, auto and personal loans, as well as various insurance products.
Does SECU provide additional services besides banking products?
Yes, SECU offers services such as foreign currency exchange, notary services, safe deposit boxes, savings bonds, and coin redemption.
Are there any nearby ATMs close to the SECU Clayton branch?
Yes, there are CashPoints® ATMs nearby that customers can use for convenient cash withdrawals.
What nearby dining options are available near SECU Clayton?
Mezcalito Clayton, a Mexican restaurant and bar, is located near the SECU branch, providing a place to eat before or after your visit.
Can I find beauty and wellness services close to SECU in Clayton?
Yes, several beauty salons and spas such as The Novel Look Salon, Elysian Glow Salon, and Salon Suites at Glen Laurel are nearby for hair and beauty treatments.