Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
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- RCRJ CovingtonOct 17, 20251.0Absolutely and unnecessarily painful, unprofessional experience that I’ve yet to walk off. Terrible experience that made a bad personal situation much worse. I was assigned POA to my ailing mother and visited this branch 3 times this summer trying to get the information required by her care facility to verify her income. Every time I spoke with a woman named Cindy. Both the second and third times I came in [because I never received an update or return call] she did not recognize me nor my request and finally even tried to blame another teller for HER own forgetfulness at one point. It was such an infuriating experience! I have no idea why Mother banked here, but I do know that I will not be leaving my children to inherit this sort of mess. I will be utilizing another bank if I retire to this area. My daughter, who still lives in the area, banks at the local credit union and highly recommends it. I can’t say that I blame her, because to me it seems that a baboon operating a calculator would be the preferable alternative to banking at this First Citizen’s branch. The only reason I can imagine that this level of service is acceptable for a business today is because this bank is the only game in town, a theme you will find common to the area.
- WJWillis Blume Designs (L. Willis Blume, Jr.)Sep 18, 20235.0My First NEW BANK since C&S in 1984 in Orangeburg, SC.
- RSRichard SequoyahMar 21, 20235.0They have friendly service and the drive through is not to busy, at times so it makes it quick and easy to get the money you need.
- JPJohn Pilz (Mr Pilz)Jul 5, 20195.0The only bank in the area that I saw in a prominent location - a great location. They service everyone here. Friendly indeed!
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 701 Tsali Boulevard, Cherokee?
The First Citizens Bank branch in Cherokee is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What are the drive-through hours for the First Citizens Bank Cherokee location?
The drive-through service operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Is the First Citizens Bank in Cherokee open on public holidays?
This branch is closed on specific holidays including November 11, November 27, December 25, and January 1.
What types of banking products are offered at the First Citizens Bank Cherokee branch?
This location offers checking and savings accounts, personal and business lending, home equity loans, credit cards, online and mobile services, merchant services, and business credit cards.
Does First Citizens Bank Cherokee provide specialized financial services?
Yes, the branch offers services including mortgage banking, business lending, and investment advising.
How can I schedule an appointment at First Citizens Bank Cherokee?
You can book an appointment online via their reservation system at https://outlook.office365.com/owa/calendar/CherokeeMain@firstcitizens.com/bookings/.
What is the contact number for First Citizens Bank at 701 Tsali Boulevard?
You can reach this branch by phone at +1 828-497-2041 or send a fax to +1 984-867-3461.
Are there any lodging options near First Citizens Bank in Cherokee?
Yes, Rolling Hills Lodge is a nearby hotel where visitors can stay when visiting the area.
What attractions near First Citizens Bank can I visit for cultural experiences?
You can explore the Museum of the Cherokee Indian, the Museum of the Cherokee People, and the Oconaluftee Indian Village, all offering rich cultural and historical exhibits.
Where can I find convenient services like the post office or gift shops near First Citizens Bank Cherokee?
Nearby services include the United States Postal Service, Cherokee post office, Ravenhawk Gifts and Collectibles, Cherokee Rose, and Owl Cage for gifts and souvenirs.