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Female Mikayla at drive thru gave rude and unprofessional service.
AS
Ana Smith
Sep 11, 2025
1.0
You can see 5 employee and 1 customer on this picture. And I had to wait in the line. It's always like that. I was talking to the manager Shawanna Washington. She ignored the problem. Assistant manager is always the loudest and ignorant person in the room. Please, fix it. Cotswold is a nice area. You shouldn't make business that way here.
CC
Crystalleishman123
Jul 16, 2025
1.0
I wanted to share a cautionary note about my recent experience at this location. I encountered rude behavior from employees who aggressively confronted me for parking in a legitimate public parking spot near the building. Yelling and cursing at customers is unacceptable, especially over something as minor as parking.
I recommend reconsidering visiting this bank, as their lack of professionalism does not reflect well on their company. Choose wisely when deciding where to bank!
JW
Jacob Woods
Jan 7, 2025
1.0
They put a 3 day hold on my check was supposed to get it today checked my acct just to see they put another 7 day hold on it