Wells Fargo Bank

3.1
16 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
11230 Elm Ln, Charlotte, NC
28277, United States

Hours

Reviews

3.1
16 reviews
5 stars
6
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0
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1 star
6
  • MI
    Mr Incognito
    5 days ago
    2.0
    Came to this Wells Fargo branch with my wife to open a new checking account that had an advertised $400 promotional bonus. The banker (Gabriella) never asked about the promo, never applied a promo code, and took an extremely long time to open the account. If you see how slow everything is you'll be amazed and it's not the system which is slow! When we reviewed the documents before signing, the promotion was clearly missing. We were told “we’ll add it later” and that it would appear within 10 days, with a follow-up. Nothing was added. No follow-up. No bonus. Because of this mistake (or negligence), the new checking promotion became unavailable to us after the account was opened. Effectively, we lost the $400 bonus we were eligible for. This branch wasted our time and cost us real money. Very poor service and zero accountability. I would strongly recommend avoiding this location if you’re opening a new account or relying on any promotional offer.
  • AS
    Angelo Sedacca
    Sep 29, 2025
    4.0
    Very courteous and friendly. Prompt and attentive teller service.
  • MM
    Monique
    Jul 20, 2025
    5.0
    Outstanding customer service from the ladies behind the teller station. I walked in without an appointment to open an account for my daughter at 2pm. The woman that I spoke with said that someone could take me at 3. Unfortunately I was on my lunch break so I couldn't wait. I was happy to just go online and make an appointment but she offered to call another branch to check availability for me. The other branch was able to take me as soon as I got there. I really appreciated the above and beyond service . Thank you so much.
  • BJ
    Ben Jenkins
    Jun 4, 2019
    1.0
    Waited 20 mins to be told I couldn’t get a temp card without ID , hidden monthly fee of 25$. Overdraft fee is 45$ no matter the amount. Worst bank to be with - never ever recommend anyone. They will not help you .
  • VM
    Veronica Maldonado
    Dec 16, 2015
    5.0
    Very helpful, friendly and professional service. Adam Ringhoffer will always go the extra mile. I highly recommend this branch.

Frequently Asked Questions About Wells Fargo Bank

What are the main banking services offered at Wells Fargo Bank located at 11230 Elm Ln, Charlotte, NC?

The branch offers a full suite of banking solutions including personal and business checking accounts, credit cards, savings tools, and deposit products.

What are the operating hours for this Wells Fargo Bank branch?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.