Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I open a new account online or do I need to visit a branch?
You can open your account online and wait for your debit card and checks to arrive by mail, or you can visit a branch to get a temporary debit card immediately. Truist CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online, enabling you to make digital and in-person payments using the cash in your checking account.
What types of banking products does Truist offer?
Truist offers checking accounts, commercial banking, credit cards, loans, mortgages, online & mobile banking, personal savings, small business banking, and wealth management.
What services are available at this Truist location?
Services include deposit transactions, retail and business loans, credit cards, mortgage loans, insurance, investments, treasury services, trust services by appointment, international wire transfers, leasing services by appointment, cash management by appointment, and foreign currency exchange.
Where is the Truist branch located?
The branch is located at 10255 Perimeter Pkwy, Charlotte, NC 28216, United States, near Northlake Mall.
What are the business hours for Truist?
Truist is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Are there nearby places of interest where I can shop or dine before or after visiting Truist?
Yes, nearby you can find shopping and dining options like Northlake Mall, Michaels Stores, Lowe's Home Improvement, Olive Garden, Moe's Southwest Grill, Chili's Grill & Bar, and Auntie Anne's Pretzels.
How can nearby pet services benefit me as a Truist customer?
Near Truist, pet owners can visit Banfield Pet Hospital and PetSmart for veterinary and pet care needs, allowing you to manage both your banking and pet-related errands conveniently in one trip.
Is there convenient shipping and courier service near Truist?
Yes, there are multiple UPS Access Point locations and UPS Alliance Shipping Partner nearby, making it easy to handle shipping and delivery needs around your visit to Truist.