Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
The Truist branch is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What are the drive-through service hours at Truist?
The drive-through at Truist operates Monday to Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What types of banking products does Truist offer?
Truist offers a variety of products including checking accounts, commercial accounts, credit cards, loans, mortgages, personal savings, small business banking, online and mobile banking, and wealth management.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Note that Certificates of Deposit must be opened at a branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making purchases and payments with your checking account.
Does Truist offer services to help with loans and investments?
Yes, Truist provides services including direct retail loans, business loans, mortgage loans, investment services, insurance services, and wealth management.
What nearby coffee shops can I visit before or after my appointment at Truist?
Starbucks is a nearby coffee shop where you can enjoy drinks and snacks before or after your visit to Truist at 5369 Ballantyne Commons Parkway.
Are there any fitness centers close to Truist?
Iron Athlete Fitness and Training is a nearby fitness center, making it convenient to fit a workout into your day alongside your visit to Truist.
Where can I find places to eat near Truist?
There are several nearby dining options including IHOP for breakfast and brunch, Sushi 101 for Japanese cuisine, Cafe Carolina & Bakery for sandwiches, and The Local Scoop for ice cream and smoothies.
What is a notable nearby landmark to Truist?
The Bench is a local landmark and historical building near Truist, offering a scenic spot you might want to visit during your trip.