Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
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- GBGARY BUSSNov 10, 20235.0Jonathan Goldstein, a teller and Shane, a manager, are amazing, great customer service. They exemplified what good banking should be.
- ZEZiggy EdwardsJan 27, 20235.0Where very nice and was fast had no problem just a good laugh with the blonde kid
- AHAntonio HarrisSep 21, 20221.0Horrible experience very slow teller, disrespectful and
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch hours at 5000 OLD SARDIS RD, Charlotte, NC?
The Truist branch is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the drive-through at Truist open?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
How can I open a new checking or savings account at Truist?
You can open an account online, by phone at 844-4TRUIST (844-487-8487), or by visiting a branch during business hours. CDs must be opened at a branch.
Do I need a debit card or checks to open a checking or savings account?
Checking accounts are ideal for daily transactions using debit cards, checks, or digital payments. Savings accounts are for saving money toward goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to enable digital purchases and in-person payments using your checking account balance.
What banking services does Truist offer at this location?
Services include deposit transactions, loans, credit cards, mortgage loans, investment services, insurance, treasury services, trust services by appointment, and foreign currency exchange.
Where can I find nearby ATMs for Truist?
You can find nearby ATMs at 'Truist - ATM' and 'BB&T ATM' close to the 5000 OLD SARDIS RD branch.
Are there any restaurants near the Truist branch where I can eat before or after my visit?
Yes, nearby restaurants include Superica (Tex-Mex and American), mezeh (Greek and Mediterranean), MOD Pizza, Phil's Deli II, Thai Orchid Restaurant, Dunkin', Baskin-Robbins, Red Rocks Cafe, and AQUA e VINO (Italian).
What other businesses or services are located near the Truist branch that may be useful?
Nearby places include Strawberry Hill Center shopping and grocery, Sherwin-Williams hardware store, Spavia Day Spa, Club Pilates gym, Deka Lash beauty and spa, Petfolk veterinarian, Western Union money transfer, and Rite Aid pharmacy.
How can I make an appointment with a Truist banker?
You can schedule an appointment online through Truist's reservation page at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment