Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.6
15 reviews
5 stars
5
4 stars
1
3 stars0
2 stars
1
1 star
8
- PMPeter MoktanDec 26, 20255.0Excellent place to come! The employees are super friendly and welcoming. The design is small and cozy, and it might be one of the quickest places around!!! Usually most truist banks are slow
- MBMax BetancourtOct 9, 20255.0The place is awesome, the staff is pretty friendly and they did my deposit with no problem, I came from South Carolina and I got surprised with the kindness at the staff and the manager đź©·
- RRReezy RedJul 31, 20251.0Felt racially profiled by my own kind I was told my check was fraudulent with no explanation of how. the banker Jalen did not even verify the check to make sure he just told me to hve a nice day and tried to keep my check til I got upset and loud that’s when he told me it’s fraudulent. Another banker stepped in and did everything he should’ve did before claiming the check was fake. Bad experience i really wanna speak to supervisor at this point cause im still up set
- EHEvelyn Monroe HintonDec 9, 20241.0This is the slowest bank!!! You have 3people working behind the glass but only on person helping the customers. The line is out the door. Extremely slow customer service. The wait time is crazy. At least a 45 min wait.
- JHJohn HanlineOct 13, 20231.0They got bank things down but customer service is lacking. There is one person working the front and she seems to not like her job. Or humans. Don’t chastise people for not standing in a line when someone thought placing giant ottomans in a 10x10 room was a good idea. I get that what I came there for was tedious, which you said repeatedly in between eye rolling and sighs and making comments about customers. I see you, Lauren.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours of Truist at 2336 Freedom Dr, Charlotte, NC?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is there a drive-through service available at this Truist location?
No, this Truist branch does not offer drive-through services as the driveThroughHours are closed all week.
How can I open a new checking or savings account at Truist?
You can open an account online, by phone, or by visiting a branch during business hours. Some accounts like Truist CDs must be opened in a branch.
How do I activate my Truist debit card?
You can activate your debit card online, which enables you to make digital purchases and in-person payments from your checking account.
What types of banking products and services does Truist offer at this location?
Truist offers checking, commercial banking, credit cards, loans, mortgages, personal savings, small business banking, wealth management, and more.
What nearby stores can I visit after banking at Truist on Freedom Drive?
Nearby stores include P&Y Trading (clothing store), Family Dollar (discount and liquor store), and Connie’s Beauty Supply (hair and fashion store), ideal for errands before or after your bank visit.
Are there any dining options close to Truist on Freedom Drive?
Yes, you can find Nicky's Kitchen and Noble Smoke nearby, both offering American cuisine for a meal near your banking appointment.
What healthcare facilities are near the Truist branch at 2336 Freedom Dr?
Nearby healthcare centers include Centrum Health, Novant Health Pulmonary Medicine South - Freedom Drive, and Movement Family Wellness Center, convenient if you need medical services in the area.
How can I schedule an appointment with Truist at this location?
You can schedule an appointment through their online reservation page at https://truistconsumerbank.my.site.com/s/
What digital resources are available to manage my Truist accounts?
Truist offers a mobile app available on both Android and iOS platforms for convenient online and mobile banking.