Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.1
27 reviews
5 stars
7
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1 star
19
- CWChris W5 days ago1.0I normally don't write reviews on loans but I recently got an RV loan through them. It was 8.99% apr for 15 years which is 26k in interest resulting in 58k total which is almost double what it's worth. The RV i bought was only worth 32k. I have been paying the loan for 6 months and barely made a dent towards the principal it has all gone to interest. Basically they trap you in the loan. I am glad that I got a home equity loan from my credit union for 6.25% interest for 10 years. Im now only paying 10k in interest. Avoids this bank at all cost for loans unless its your only option.
- SNStu NopeNov 7, 20251.0I have banked with them for years and they have never done anything to help us. We called ahead of time during the Democrat government shutdown and they told us one thing about having auto pays paid and now they say they won’t do that. I DO NOT RECOMMEND BANKING WITH THEM. THEY ARE NOT HONEST AND DO NOT CARE ABOUT YOU AS A PERSON, THEY ONLY CARE ABOUT THEMSELVES.
- SFSven FleischakerOct 16, 20251.0No human contact
- TTTomOct 7, 20251.0I hope this bank goes out of business. What an atrocious company
- TTTracy ThomasonSep 30, 20251.0Truist was recommended to me for a small business checking. It really is one of the worst banks there is. Just don't do it. Open an account at Bank of America, Wells Fargo or a credit union. It's the bottom of the barrel.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's drive-through service hours?
Truist's drive-through services are closed every day of the week.
How can I open a new account with Truist?
You can open a new account online, in a branch, or by phone. CDs must be opened at a branch only.
What types of bank accounts does Truist offer?
Truist offers various accounts including checking accounts for day-to-day transactions and savings accounts for emergencies and goals.
How do I activate my Truist debit card?
You need to activate your debit card online to make digital or in-person payments.
What services does Truist provide?
Truist offers deposit transactions, loans, credit cards, mortgage services, insurance, investment services, and more.
Where is Truist located?
Truist is located at 214 N TRYON ST FL 20, Charlotte, NC 28202, US.
Is there a branch nearby Truist where I can get additional banking services?
Yes, Nest Verse Bank and U.S. Bank are nearby banks where you might find additional services.
What local dining options are near Truist?
Nearby dining options include Rií Rá Sandwich Bar, Soho Bistro (Chinese and Asian cuisine), Maroon Market (Asian restaurant and bar), Pita Pit, Luce (Italian and European restaurant), and The Dinner Detective Murder Mystery Show restaurant.
Are there cultural or entertainment places near Truist in Charlotte?
Yes, nearby cultural and entertainment options include Mint Museum of Craft Design, Sozo Gallery, and 5th Street Live music venue and bar.
How can nearby landmarks and services assist me when visiting Truist?
Nearby landmarks like Hearst Tower Marketing Center and the Robinson Center for Civic Leadership provide community and event services, which might be helpful if planning visits or meetings around your banking needs.