Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.2
21 reviews
5 stars
11
4 stars
1
3 stars0
2 stars0
1 star
9
- JHJon HobdayFeb 26, 20241.0I would recommend not banking with Truist. It is not hard to undertsand why Truist is closing 3% of their branches based on the fact Truist had the lowest marks from customers in the Carolinas and Georgia in this year’s J.D. Power U.S. retail banking satisfaction study.
- KFKatrina FernandezFeb 28, 20221.0Ever since Truist took over Suntrust I have had non-stop issues with their online banking, calling customer service takes two hours, and the card they issued wouldn't work for 48 hours after activation. I have never had so many issues with a bank before.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's regular branch hours?
Truist is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does Truist offer drive-through banking services?
No, Truist's drive-through window is closed all days of the week.
How can I open a new account with Truist?
You can open an account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487).
How do I activate my Truist debit card?
You can activate your debit card online to start using it for digital and in-person payments.
What banking products does Truist offer?
Truist offers checking, commercial, credit cards, loans, mortgage, online & mobile banking, personal savings, small business banking, and wealth management.
Are Truist's services FDIC insured and do they offer equal housing lending?
Yes, Truist is a Member FDIC and an Equal Housing Lender.
Where is Truist located?
Truist is located at 2222 South Blvd, Charlotte, NC 28203 in Mecklenburg County.
What nearby places can I visit around Truist at 2222 South Blvd?
Nearby places include Barry's gym, American Army Navy sporting goods, Western Union money transfer, and several restaurants like Five Guys and ZENSHI Handcrafted Sushi.
How can nearby places like Barry's gym and American Army Navy benefit Truist customers?
Customers can combine visits by stopping at Barry's gym for fitness or American Army Navy for sporting goods before or after banking at Truist for convenience.
Is there a nearby ATM accessible for Truist customers?
Yes, there is a Presto! ATM close to Truist's location for convenient cash withdrawals.