Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
30 reviews
5 stars
8
4 stars
2
3 stars
1
2 stars
3
1 star
16
- LGLorena GarciaNov 17, 20255.0Best in Customer Service.
- MBMinerva BowinsOct 24, 20255.0They are the best cordial they make you feel like family.All of the employees are divine.Thank you for choosing such a remarkable team.
- MMMichelle MeraJun 20, 20251.0Extremely slow service and poor customer experience. I was helped by a teller named Angela, who looked visibly annoyed and never greeted me upon arrival. I waited a long time, only to be told she couldn’t locate my account. Her attitude was unwelcoming and dismissive. This was one of the worst customer service experiences I’ve had. You need employees who actually enjoy their job and know how to treat customers with respect.
- ACaran coxJun 5, 20255.0For me This is the best bank in my life Because everyone there is friendly and good service with a smile Old bank but good peoples 🫶
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist on weekdays?
The Truist drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM.
Is Truist open on weekends?
No, Truist is closed on Saturdays and Sundays.
What services does Truist offer?
Truist offers various services including deposit transactions, direct retail loans, credit cards, business loans, mortgage loans, insurance services, investment services, treasury services, trust services by appointment, international and retail wires, leasing services by appointment, cash management by appointment, and foreign currency exchange.
How can I open a new account at Truist?
You can open a new account online, visit a branch during business hours to open it in person and get a temporary debit card, or call Truist at 844-4TRUIST (844-487-8487) Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital and in-person payments using your checking account.
What types of bank accounts does Truist provide?
Truist offers checking accounts for daily transactions and savings accounts designed to save money for goals or emergencies.
Where is Truist located?
Truist is located at 419 Old Little Rock Road, Charlotte, NC 28214, in Mecklenburg County.
Are there convenience stores near Truist where I can stop for gas or snacks?
Yes, near Truist you can find convenience stores and gas stations such as Shell and Circle K, which are convenient for fueling your vehicle or picking up snacks before or after your visit.
What dining options are available close to Truist?
Near Truist, you have several dining choices including Ken Cooks (American restaurant), Domino's Pizza (cafe and restaurant), Wok Bo (Chinese and Asian restaurant), Papa Johns Pizza, and Freedom Drive (fast food and pizza restaurants). These make great spots to grab a meal before or after visiting the bank.
Are there any shopping or entertainment venues near Truist?
Yes, nearby Truist you can visit Pawtuckett Village Shopping Center for shopping and laundromat services, Xpress Arcade for entertainment and gaming, and Golden Elephant Asian Market for shopping and bakery goods. You might enjoy these places while in the area.