Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
31 reviews
5 stars
8
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1
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1 star
17
- LGLorena GarciaNov 17, 20255.0Best in Customer Service.
- MBMinerva BowinsOct 24, 20255.0They are the best cordial they make you feel like family.All of the employees are divine.Thank you for choosing such a remarkable team.
- BPBritney PerdomoMay 2, 20231.0I just moved to this area and I went to deposit 500 and I gave her 15 in 20s there were 300 and I gave her two of 100 there are 200 and she told me that I only gave her 400 I told them before giving them and i count it two time beforeI gave to her and she told me that I only gave her 400 and she just say bye bye so i got home and I call to explain what happened and I explained to customer service and I told him please look at the camera and he just laughed and said it sarcasm she not going to steal that Im never coming back to this branch now im going to the uptown Truist bank worse customer service in this place only
- MSMelanin StyleAug 3, 20162.0Every time I go there the older lady has like this aggravated attitude. She's not like overly rude but she clearly gives off the vibe of she's bothered. Went to day to turn in coins for the second time and she always acts as if its a chore to change them out. Like hello you're a bank of course I'm bring in coins. On top of that I asked for a bank bag and she's like oh its $2 like since when every BBT I go to its FREE...but then again it is in a less then desirable area so maybe they need the extra money. ONly stop because its on my way somewhere but will take the EXTRA step to go to a different location.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist on weekdays?
The Truist drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM.
Is Truist open on weekends?
No, Truist is closed on Saturdays and Sundays.
What services does Truist offer?
Truist offers various services including deposit transactions, direct retail loans, credit cards, business loans, mortgage loans, insurance services, investment services, treasury services, trust services by appointment, international and retail wires, leasing services by appointment, cash management by appointment, and foreign currency exchange.
How can I open a new account at Truist?
You can open a new account online, visit a branch during business hours to open it in person and get a temporary debit card, or call Truist at 844-4TRUIST (844-487-8487) Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital and in-person payments using your checking account.
What types of bank accounts does Truist provide?
Truist offers checking accounts for daily transactions and savings accounts designed to save money for goals or emergencies.
Where is Truist located?
Truist is located at 419 Old Little Rock Road, Charlotte, NC 28214, in Mecklenburg County.
Are there convenience stores near Truist where I can stop for gas or snacks?
Yes, near Truist you can find convenience stores and gas stations such as Shell and Circle K, which are convenient for fueling your vehicle or picking up snacks before or after your visit.
What dining options are available close to Truist?
Near Truist, you have several dining choices including Ken Cooks (American restaurant), Domino's Pizza (cafe and restaurant), Wok Bo (Chinese and Asian restaurant), Papa Johns Pizza, and Freedom Drive (fast food and pizza restaurants). These make great spots to grab a meal before or after visiting the bank.
Are there any shopping or entertainment venues near Truist?
Yes, nearby Truist you can visit Pawtuckett Village Shopping Center for shopping and laundromat services, Xpress Arcade for entertainment and gaming, and Golden Elephant Asian Market for shopping and bakery goods. You might enjoy these places while in the area.