Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.8
52 reviews
5 stars
7
4 stars
3
3 stars
3
2 stars0
1 star
39
- BWBrian Watts3 days ago1.0Some of the people nice, but they are SUPER SLOW!! I only come when I know I have 20 minutes to spend there. I've only seen more than one teller twice.
- MGMaksim GomezOct 10, 20255.0I work near here and always appreciate their attention and welcoming atmosphere. Even when they're rushed, the staff is considerate. Special thanks to Itatí and Iesha for their kindness.
- JGJoshua GibbsAug 1, 20251.0Takes eternity to simply deposit a check. Sorely understaffed and undertrained.
- TAterayn armstrongAug 1, 20251.0Worst branch to try to get important things done. What is the point of scheduling an appointment if youre not going to honor it??? This is the second time this has happened to me at this location
- JDJosh DealJul 31, 20251.0This branch is dissapointing. The wait times for simple transactions should be unacceptable. Either training or processes need to be approved upon. However, the staff is overall polite and courteous.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist on weekdays?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM.
Does Truist offer drive-through banking services, and what are its hours?
Yes, Truist offers drive-through banking Monday through Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed Sundays.
Are there options to open a Truist account online or by phone?
Yes, you can open your new account online, by visiting a branch, or by phone at 844-4TRUIST during business hours. CDs require branch visit for opening.
How can I activate my Truist debit card?
You can activate your debit card online to start making purchases and payments using your checking account.
What types of banking products does Truist offer?
Truist offers checking accounts, commercial and credit cards, loans, mortgages, personal savings, small business banking, and wealth management services.
Where is Truist located in Charlotte, NC?
Truist is located at 8816 Albemarle Rd, Charlotte, NC 28227, in Mecklenburg County.
Is Sunday a business day for Truist?
No, Truist is closed on Sundays.
What nearby banks or ATMs can Truist customers access?
Customers can find other banking options nearby, including Suntrust Bank, Bank of America ATMs, First Citizens Bank ATM, and other Truist locations.
Are there nearby restaurants customers might visit before or after banking at Truist?
Yes, nearby dining options include Taco Bell, Starbucks, Jersey Mike's Subs, Zaxby's, and Pizza Hut Express for a variety of fast food and cafe experiences.
Can customers find convenience stores or gas stations close to Truist?
Yes, convenience stores and gas stations like Circle K, Shell, Kangaroo Express, and Marathon Gas are located near Truist for added convenience.