Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.3
22 reviews
5 stars
11
4 stars0
3 stars
2
2 stars
2
1 star
7
- BDBrian DonahueMay 20, 20231.0The worst bank of all time. Especially after the SunTrust merger the customer service has gone completely nonexistent. Zero locations open on a Saturday despite the hours showing as open. Absolutely no excuses. I drove 40 minutes because this was the only location in the Charlotte area is showing as open for it to be closed.
- MMMikeDec 31, 20195.0Very nice bank employees this is one of the better BB&T locations in Charlotte. Excellent experience.
- NMN MDec 10, 20191.0If you go here steer clear of Jordan Palmer, a teller. Very unprofessional, horrible customer service skills and was unwilling to notarize a document despite the person being in front of him with ID. Never in my time being a BBandT customer have I ever had such an encounter of someone stonewalling unwilling to help. I hope this is not the start of things to come with the Sun Trust, BBandT merger.
- JRJulio RomanOct 21, 20195.01st bank I've walked into where they seemed happy to help pleasantly surprised looking forward to banking with them.
- MAMark AndrewsApr 19, 20175.0BB&T is the best bank I've ever done business with. There isn't even a close second to them! They are the best blend of a large & a small hometown bank possible. I've done a lot of business with different banks over the years for both personal & business banking. BB&T has such great service that I don't even look at others anymore. I use them for virtually every banking service. I can't believe that someone has given them a bad review for taking Christmas off! Ignore that review and use BB&T. If you have never been a client you don't know just how good a bank can be! I've used different branches and over the years different people with BB&T and all of the branches set the bar at a new level that you won't find at other banks. They deserve 10 Stars! Really! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the operating hours for Truist's drive-through service?
The drive-through at Truist is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is Truist branch located at 108 Providence Road open to customers?
The Truist branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, visit a branch during business hours to get a temporary debit card immediately, or call Truist at 844-487-8487 to open an account by phone.
What types of accounts does Truist offer for managing money?
Truist offers checking accounts for daily transactions and savings accounts to save money for goals or emergency funds.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making purchases using your checking account funds.
Does Truist provide any special services for business banking?
Yes, Truist offers business checking accounts, business loans, business credit cards, and other business banking services.
What are some nearby medical facilities around Truist at 108 Providence Road?
Near Truist, you can find Novant Health Medical Group, Presbyterian Hospital Foundation, Novant Health 108 Providence Plaza, and various specialist doctors and clinics providing health and medical services.
Are there any ATM services close to Truist at this location?
Yes, several ATM options are nearby including Truist ATMs and LibertyX Bitcoin ATMs for convenient cash access and Bitcoin transactions.
Can I visit a nearby pharmacy after my appointment at Truist?
Absolutely, Nalle Pharmacy is located nearby for your convenience if you need prescriptions or over-the-counter medications after visiting Truist.
How can customers benefit from Truist's location near healthcare providers?
Being close to numerous healthcare providers and hospitals, customers can conveniently manage their banking and financial needs at Truist while attending medical appointments nearby.