Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.5
20 reviews
5 stars
10
4 stars
2
3 stars
2
2 stars
1
1 star
5
- JZJill ZimmermanSep 22, 20255.0Excellent service and very kind and thoughtful help from Prisca. Visits to the bank wouldn’t typically be noteworthy for me however I was so impressed with my experience thanks to her.
- PSPhillip StackAug 23, 20251.0ATM has had an error twice when depositing cash. The machine is obviously broken and needs to be fixed before anyone else can use it.
- AAAliciaJan 6, 20245.0Great one on one customer service. Have helped our family as we have moved aging parents and their accounts from TN to their new home in Charlotte. TU, E & J, especially!!
- DNDakota NelsonAug 22, 20235.0FIVE STARS☆☆☆☆☆ only for Courtney L with the mortgage dept you are the best. Thank you thank you. ONE ☆ As far as the branch staff teller and branch Mgr yall suck. The branch on 6869 Fairview Rd. I've been a customer since 1997 and have never been treated with such lack of respect and dignity my entire time being a BB&T customer. I see why you've received the bad star ratings like you did in the past. I'm going to make it my business to get both of yall names. TRUST ME!! And I will post your names.
- LPLarson ProductionsJul 26, 20163.0Modern and convenient
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through service hours at Truist on weekdays?
The Truist drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM.
Is the Truist branch open on Sundays?
No, the Truist branch is closed on Sundays.
How can I open a new checking or savings account at Truist?
You can open a new account online, over the phone, or by visiting a branch. Online applications take a few days for your debit card and checks to arrive. In-branch, you can get a temporary debit card immediately.
How do I activate my Truist debit card?
You need to activate your debit card online before using it for purchases and payments.
What products and services does Truist offer?
Truist offers checking and savings accounts, credit cards, loans, mortgages, personal and small business banking, wealth management, and more.
What languages are supported at this Truist location?
The Truist branch provides services in English and Spanish.
Where is Truist located and what is the best way to contact them?
Truist is located at 6869 Fairview Rd, Charlotte, NC 28210. You can call the main phone at +1 704-954-2015 or the alternate phone at +1 800-382-3232.
Are there any nearby banks where I might compare services with Truist?
Yes, Suntrust Bank is nearby and could provide alternative banking options for comparison.
What nearby medical and dental offices are close to Truist, useful for coordinating appointments or errands?
Nearby are several dental offices such as Bryan A Mudd DDS and Charlotte Center for Cosmetic Dentistry, as well as medical centers like SouthPark Patient Service Center, which could be convenient for combined visits.
Can I visit any nearby community or religious centers when I come to Truist?
Yes, Hope Community Church is close by and may be a place to visit before or after your banking appointments.