At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
This Truist branch was unbelievably slow. I stood in line forever for a simple transaction.. on a Friday, no less. There were only 2 tellers, and one 1 them was doing drive-thru only, which left a single person handling a long line of frustrated customers inside the bank.
The transaction ahead of everyone seemed complicated, and I don’t fault the teller:: he was clearly doing his best. But what made it worse was the complete lack of communication. No one acknowledged the wait, no apologies, no “we’ll be with you soon.” Just silence and irritated looks all around from customers.
Another employee briefly came out from the back just to vanish again without offering any help. The drive thru teller didn’t even glance at the growing line or attempt to reassure us. It’s like they’ve gotten used to people being upset.
I now understand why this location is sitting at 2 stars. Definitely earned
RT
Richard Turner
Mar 16, 2022
1.0
Always slow as molasses. Always.
MM
Makeba
Nov 30, 2021
1.0
Driv thru service is very very slow expect to be on line at least 1 - 2 hours!
DC
Dennis Cordova
Nov 30, 2021
1.0
I went to inquire about different types of checking accounts, they treated me as if I was a big bother! If they rather I take my money elsewhere, that's fine with me!
BX
B X
Dec 28, 2018
1.0
Horrible bank, if not for the convenience I would never deal with them and I only have a basic account for small dealings. The tellers are old and not friendly, the manager is a complete toolbag...I could go on, but save your time and effort and bank elsewhere.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the operating hours for Truist's drive-through service during the week?
The drive-through service is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What financial products and services does Truist offer at the 1935 Galleria Boulevard location?
Truist offers Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Online & Mobile banking, Personal Savings, Small Business Banking, and Wealth Management services.
How can I open a checking or savings account with Truist?
You can open an account online, by visiting a branch during business hours to get a temporary debit card immediately, or by calling 844-4TRUIST (844-487-8487) Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do I activate my Truist debit card?
To activate your debit card, you need to do so online, which will enable you to make digital and in-person purchases using the cash in your checking account.
What languages are supported at the Truist branch on Galleria Boulevard?
The branch supports English and Spanish languages.
When is Truist bank closed on weekends?
Truist is closed on Saturdays and Sundays at the Galleria Boulevard location.
What nearby food options are available close to Truist's branch for a convenient meal before or after banking?
Nearby food options include Mi Pueblo Mexican Grill, Cook Out, Back Yard Burgers, Taco Bell, and Wendy's, providing a variety of fast food and Mexican cuisine options.
Are there any car wash services near Truist where I can clean my car while handling banking tasks?
Yes, there are two nearby car wash options: Abay Car Wash and Galleria Express Car Wash, where you can get your car cleaned conveniently close to the bank.
Which nearby businesses could complement a visit to Truist for personal grooming or wellness?
You can visit nearby places such as Toya LUXX Carodine Hair Salon, Bling Nail Studio, Lavish Hair Salon, The Twisted Scissor, and Refresh Spa and Wellness for hair, nail, and spa services after your bank visit.
How can nearby businesses like T-Mobile and TheBookPC.com help customers in the area when visiting Truist?
T-Mobile offers mobile phone accessories and services which can assist customers with telecommunications needs, while TheBookPC.com provides electronics products—both convenient for customers running multiple errands in the area.