Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.3
21 reviews
5 stars
11
4 stars
1
3 stars0
2 stars
1
1 star
8
- MEMagnolia EmporiumSep 10, 20255.0We have been a customer of Truist for some time now and we're a carry over from SunTrust. We originally moved over because of our amazing customer who happened to be a branch manager. We ended up staying.... I wanted to take a moment and recognize two amazing people at this particular branch. Jen Shao and Matt Arthur. I am very impressed by the both of them and I have seen Jen at past business funtions and she was always on her game and professional . There both are a credit to Truist and excellence in customer service. You dont feel like your banking, you feel like your at home with friends that look after your best interests. Could not recommend banking at this location enough. In fact we drive out of our way to visit this one, because of the care we receive.
- RLRon LaffitteApr 23, 20245.0Good people willing to help!
- RSRachel StepanekJan 26, 20235.0I've been in the drive thru a few times, and they always help me politely in a timely manner.
- EEElevation EnterpriseFeb 10, 20221.0This location needs new management, the employees at this branch are tarnishing the company brand. Less then a month I’ve had two encounters where I deposited and withdrew money from my account. I was racially profiled on both encounters with banker Kyle. I have made multiple complaints, there has not been any change in his actions or new training reinforced. DO NOT BANK HERE
- EMElli McGuireJul 20, 20205.0I've always had really good experiences at this branch ever since I opened my account there almost ten years ago. Everyone has always been friendly and easy to work with; I didn't realize how big the difference was until I went to a different branch when I was out of the area. I've always felt really valued here and especially appreciate how patient everyone here has always been, especially with explaining things or walking me through a process. Finances and banking are super stressful for me, so it means a lot that I have a welcoming place to contact or get help if I need it! Alphonzo Lewis is who I work with usually at this branch now and he's been great.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through is open from 9:00 AM to 5:00 PM Monday through Thursday, and until 6:00 PM on Fridays. It is closed on weekends.
Can I open a checking or savings account online with Truist?
Yes, you can open checking and savings accounts online. However, certificates of deposit (CDs) can only be opened in branch locations.
How do I activate my debit card from Truist?
You need to activate your debit card online to start using it for digital purchases and in-person payments.
What are the branch hours for Truist?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What services does Truist offer?
Truist offers a variety of services including deposit transactions, retail and international wire transfers, business loans, mortgage loans, insurance, investment and treasury services, trust services, and foreign currency exchange.
Is there a Truist ATM nearby this location?
Yes, there is a Truist ATM, as well as other ATMs like First National Bank ATM and PNC Bank ATM near this branch for convenient cash access.
What nearby grocery stores or pharmacies can customers visit when banking at Truist?
Customers can visit Harris Teeter, which offers grocery, pharmacy, and bakery services nearby.
Are there any nearby dining options close to Truist?
Yes, ZENSHI Handcrafted Sushi is a nearby restaurant offering sushi and diner-style food, perfect for a meal before or after your banking visit.
Where can I go for postal services near Truist?
There is a US Post Office and United States Postal Service location nearby for your mailing and shipping needs.
Does Truist offer small business banking and wealth management?
Yes, Truist provides services including small business banking and wealth management among its product offerings.