Truist

3.3
21 reviews
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Business Details

4011 Park Road, Charlotte, NC
28209, United States
(980) 215-7503
http://www.truist.com/locations
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About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
4011 Park Road, Charlotte, NC
28209, United States

Hours

Reviews

3.3
21 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
1
1 star
8
  • ME
    Magnolia Emporium
    Sep 10, 2025
    5.0
    We have been a customer of Truist for some time now and we're a carry over from SunTrust. We originally moved over because of our amazing customer who happened to be a branch manager. We ended up staying.... I wanted to take a moment and recognize two amazing people at this particular branch. Jen Shao and Matt Arthur. I am very impressed by the both of them and I have seen Jen at past business funtions and she was always on her game and professional . There both are a credit to Truist and excellence in customer service. You dont feel like your banking, you feel like your at home with friends that look after your best interests. Could not recommend banking at this location enough. In fact we drive out of our way to visit this one, because of the care we receive.
  • BF
    Brittany Fayard
    Apr 20, 2022
    1.0
    THE ATM NEVER WORKS AT THIS LOCATION!!! WHY? So annoying that I can’t access my own money. This is a regular occurrence. FIX IT! It is 2022, get with it.
  • MW
    Maz Woods
    Oct 14, 2019
    1.0
    ATM always spits your deposits back out and prints an error receipt.
  • DT
    Devin T
    Jan 13, 2017
    1.0
    Charged me a $7 fee to cash a check written by one of their own customers.
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.