Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.3
15 reviews
5 stars
8
4 stars
1
3 stars0
2 stars0
1 star
6
- CDChloe DoustOct 1, 20255.0I’ve been banking with them for 10 years. They’re the best in the business. But only at this branch! This location is different from any other Truist branch that I’ve ever been to.
- JPJovon PapillionJul 15, 20221.0i come here everyday for my business they never have money what kind of bank dont have money
- JCjohn casellaFeb 22, 20221.0wish I could choose a ZERO stars... worst banking experience in my lifetime, can never get anyone on the phone and when you call the branch... VM doesn't work.... Cant wait to close my account!!!!!! if I can just get someone on the phone to help me unlock my account after the suntrust truist merger... literally 3 hours on hold... had to plug the phone in to stay connected. AND now they say to goto the branch...cant wait to get there to close this miserable business account
- BBBrian BowersFeb 14, 20195.0Great customer service.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular operating hours for Truist bank at 10009 Rea Road?
Truist bank is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
When is the Truist bank drive-through service available?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
Can I open a new Truist account online or do I have to visit a branch?
You can open a new account online and wait for your debit card and checks to arrive by mail, visit a branch to get a temporary debit card immediately, or call to open an account by phone.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments using funds in your checking account.
What banking services does Truist offer at this location?
Services include deposit transactions, direct retail loans, credit cards, business loans, mortgage loans, insurance, investment, treasury, trust services by appointment, leasing, cash management, international and retail wire transfers, and foreign currency exchange.
Which nearby restaurants can I visit before or after banking at Truist?
Chick-fil-A is a nearby fast food restaurant where you can enjoy a meal before or after visiting Truist bank.
If I need vehicle maintenance while at Truist, where is a nearby auto service?
Firestone Complete Auto Care is located nearby and offers tire sales, automotive repair, and parts and accessories services.
Are there any medical facilities close to Truist bank?
Yes, Laboratory Corporation of America and multiple doctors, including specialists from Charlotte Eye Ear Nose & Throat Associates, are nearby if you need medical services.
Does Truist offer multilingual customer support?
Yes, Truist provides customer support in both English and Spanish.
Can I schedule an appointment to visit Truist bank?
Yes, you can schedule an appointment online via their reservation URL to ensure dedicated service during your visit.