TD Bank

2.4
36 reviews

About

BankATMBusiness Banking ServiceTD Bank
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.

Location

TD Bank
6611 Carmel Road, Charlotte, NC
28226, United States

Hours

Reviews

2.4
36 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
2
1 star
22
  • RD
    Rashid D
    6 days ago
    1.0
    Управляющая неадекватная вообще отстой
  • SW
    Savannah Wagy
    Dec 31, 2025
    1.0
    Impossible to run any type of quick errand at this location. It’s always a 15-30 minute wait for a teller even when some one is available but they’re “not taking customers”…..
  • AI
    A I
    Oct 16, 2025
    5.0
    I had such a wonderful experience at this bank! From the moment I walked in, everyone was incredibly polite, friendly, and professional. You can really feel that all their efforts are focused on helping customers and making sure everything goes smoothly. A special thank you to Frances — they were exceptionally kind and patient, and made the whole process so easy for me. The interior of the bank is also very stylish and welcoming, which makes the atmosphere even better. Overall, it’s one of the best customer service experiences I’ve had in a long time!
  • JB
    Justin Braithwaite
    Oct 6, 2025
    1.0
    Based on my experiences, this is not a well run bank. I opened a home equity line of credit and was given incorrect information about the checking account requirements. Then when I was charged a fee, I was given incorrect information again. Recently I initiated a wire and several hours later, I called the branch because it did not reach the receiving bank only to learn that the manager did not approve it yet. Wires should be approved at the branch level while the customer is in the branch.
  • MH
    Marlea Higgs
    Aug 31, 2025
    1.0
    I wish I could give negative stars! This bank SUCKS!! OPENED an account 30 days ago. I deposited a check on the 28th of July. I get an email saying I had a secured message about my deposit. After 8 calls and a combined hold time of 3 hours and 15 mins!! I have opt for the call back they never call back or do hrs later just to be put on hold again. So they won't clear my deposit saying it can take from 6-30days and my rent is gonna be late because my deposit isn't cleared AND the manager at the branch in Carmel was sooo nasty! Told me I won't be closing anything until that deposit clears because u cant close an account unless u have a 0 balance! I was never told of this policy when I opened the account. I am FURIOUS TRUST ME I WILL BE THE VERY FIRST CALL THEIR CORPORATE OFFICE RECIEVES ON Tuesday morning. Get your money outta that bank I will not be told whats gonna be done with MY Money that i worked for just to have some wanna be diva tell me whats gonna happen with my money??! Make that's raggedy business Commerce Bank again! I only left the 1 star because I couldn't post this without atleast 1 star! They know they are trash!

Frequently Asked Questions About TD Bank

What are the drive-through hours for TD Bank at 6611 Carmel Road?

The drive-through is open Monday to Wednesday from 9:00 AM to 5:00 PM, Thursday and Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 11:00 AM to 2:00 PM.

When is TD Bank closed for holidays?

TD Bank will be closed on November 11, November 27, and December 25, 2025, for holidays.