A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
One of the best credit unions and banking service I don't like being charged a dollar a month for checking
DM
Dee Mack
Oct 13, 2017
1.0
I went during my lunch today to turn in my new membership paperwork. I arrived around 2:20pm. The young lady signed me in and I sat and waited....I was the only person in the waiting area. Even at the teller counter, there was only 2 or 3 members being serviced.
The "member services reps" (3 of them: an older male, younger male and an older aged woman) walked passed me several times, never acknowledging me by a simple "hello, we will be with you shortly"...nothing. after 10 mins of waiting i got up and left and decided to mail my info back instead. I will never go to this branch location again.
I used to work at a credit union many years ago before I switched to the medical field and was always courteous to my members. They need to up their customer service skills at this location. Very poor!
RS
Reg Staples
Sep 9, 2015
5.0
Great NCSECU. Staff is very helpful. Will never return to a 'traditional' bank again.
Frequently Asked Questions About State Employees’ Credit Union
What is State Employees’ Credit Union and who does it serve?
State Employees’ Credit Union (SECU) is a not-for-profit financial cooperative serving employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Where is State Employees’ Credit Union located?
It is located at 4819 Park Road, Charlotte, NC, 28209, United States.
What are the operating hours of State Employees’ Credit Union?
The credit union is open Monday to Friday from 8:30 AM to 5:30 PM and is closed on Saturdays and Sundays.
Is State Employees’ Credit Union open on public holidays?
No, SECU is closed on major holidays including Thanksgiving (Nov 27-28), Christmas (Dec 24-25), and New Year's Day (Jan 1).
What financial products does State Employees’ Credit Union offer?
They offer accounts and services such as checking, savings, education and retirement savings, investment accounts, credit cards, mortgages including special programs, auto and personal loans, as well as auto, home, and life insurance.
What additional services are available at State Employees’ Credit Union?
Additional services include foreign currency exchange, notary services, safe deposit boxes, savings bonds, and coin redemption.
How can I contact State Employees’ Credit Union at the Park Road location?
You can call them at +1 704-525-5208 or email charlotte-parkroad@ncsecu.org.
Is State Employees’ Credit Union accessible for wheelchair users?
Yes, the facility has wheelchair accessible entrances and parking.
What nearby places can I visit after my visit to SECU at Park Road?
Nearby you can visit McAlister’s Deli for a meal, Luxury Nails for beauty services, and Shape Up Fitness & Wellness Consulting for fitness needs.
Are there any convenient ATM options near State Employees’ Credit Union on Park Road?
Yes, there is a CashPoints® ATM located nearby for easy access to cash withdrawals.
What community or healthcare services are near State Employees’ Credit Union in Charlotte?
Nearby community and healthcare services include the National Kidney Foundation, Sacksteder Orthodontics, and Massage By AAA for wellness and medical support.