State Employees’ Credit Union

3.7
35 reviews

About

Credit UnionBankState Employees' Credit Union
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.

Details

  • Wheelchair accessible entranceAvailable

Location

State Employees’ Credit Union
4819 Park Road, Charlotte, NC
28209, United States

Hours

Reviews

3.7
35 reviews
5 stars
20
4 stars
5
3 stars
0
2 stars
0
1 star
10
  • GW
    G. W.
    Dec 3, 2025
    4.0
    I can’t remember the young lady who assisted me a few weeks ago, but I thank her. I came to this branch after the Pineville branch screwed up a cashier’s check and refusing to deal with the disgusting attitude of one of the tellers. So, thank you to the Park Road location.
  • RC
    Romina Campbell
    Jul 22, 2025
    5.0
    One of the best credit unions and banking service I don't like being charged a dollar a month for checking
  • JG
    Jenny Gilbert
    Oct 2, 2023
    1.0
    Slowest bank I have ever been to. I had one car in the drive through lane beside me. Waited 27 minutes to deposit a check.
  • DM
    Dee Mack
    Oct 13, 2017
    1.0
    I went during my lunch today to turn in my new membership paperwork. I arrived around 2:20pm. The young lady signed me in and I sat and waited....I was the only person in the waiting area. Even at the teller counter, there was only 2 or 3 members being serviced. The "member services reps" (3 of them: an older male, younger male and an older aged woman) walked passed me several times, never acknowledging me by a simple "hello, we will be with you shortly"...nothing. after 10 mins of waiting i got up and left and decided to mail my info back instead. I will never go to this branch location again. I used to work at a credit union many years ago before I switched to the medical field and was always courteous to my members. They need to up their customer service skills at this location. Very poor!

Frequently Asked Questions About State Employees’ Credit Union

What is State Employees’ Credit Union and who does it serve?

State Employees’ Credit Union (SECU) is a not-for-profit financial cooperative serving employees of the State of North Carolina and their families with consumer financial services for over 80 years.

Where is State Employees’ Credit Union located?

It is located at 4819 Park Road, Charlotte, NC, 28209, United States.