Business Details
About
Credit UnionBank
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
2.9
50 reviews
5 stars
21
4 stars
3
3 stars
1
2 stars
2
1 star
23
- TDTyler DaysNov 14, 20255.0I visited the Steele Creek branch of State Employees’ Credit Union and worked with Mervin Davis, and I cannot say enough good things about the experience. I arrived very close to closing time, but Mervin never made me feel rushed. He took his time explaining everything clearly, answered all of my questions, and offered thoughtful advice based on my situation. He was professional, polite, patient, and extremely knowledgeable. It’s rare to find someone who genuinely cares that you understand your options, and Mervin absolutely did. I left feeling informed and confident, and I really appreciate the level of service he provided. Thank you, Mervin, for going above and beyond! Also, Ms. Toni, who initially answered my call before I came into the branch, was VERY NICE! As soon as I walked in she greeted me and even guessed I was who she spoke with and got me checked in. She even came to check in on me after a few minutes and requested that I get helped right away. Thank you, Ms. Toni, for your kindness and professionalism!
- KGKamia GastonNov 3, 20251.0This branch sucks they never called me and said my account is closing ong 3 more days knowing my check go through there and it takes two weeks for my direct deposit to change ..
- SMSkylin MegasJul 15, 20251.0not a shared branch
- JAJ AdhinApr 21, 20251.0Do not come to this branch. Service is so awful. They make you wait forever and they barely have anyone working here. The wait can be up to 30 minutes
- BPBri PriceFeb 14, 20202.0Rude window employee. She asked what was needed and in the process of telling her what I needed she walked away
Frequently Asked Questions About State Employees’ Credit Union
What is State Employees’ Credit Union and who does it serve?
State Employees’ Credit Union (SECU) is a not-for-profit financial cooperative that has been serving employees of the State of North Carolina and their families with financial services for over 80 years.
Where is the State Employees’ Credit Union branch located?
This SECU branch is located at 10820 S Tryon St, Charlotte, NC 28273, USA.
What are the operating hours of this SECU branch?
The branch is open Monday through Friday from 8:30 AM to 5:30 PM, and closed on Saturdays, Sundays, and major holidays.
What financial products are offered at SECU?
SECU offers a variety of financial products including checking and savings accounts, education and retirement savings, investment accounts, credit cards, mortgages, auto and personal loans, and various insurance services.
Does the SECU branch provide any special services?
Yes, special services include foreign currency exchange, notary services, safe deposit boxes, savings bonds, and coin redemption.
Is the SECU branch accessible for customers with disabilities?
Yes, the branch has wheelchair accessible entrance and parking available for customers with disabilities.
How can I contact the SECU branch?
You can call the main phone at +1 704-504-8796 or email at charlotte-steelecreek@ncsecu.org for inquiries.
What nearby restaurants can I visit before or after my appointment at SECU?
Nearby dining options include Jack in the Box for fast food burgers, Cicis for pizza, and Wang & King Asian Cafe for Chinese and sushi cuisine.
Are there any nearby ATM or gas stations close to SECU for convenience?
Yes, there is a CashPoints® ATM nearby as well as gas stations like Shell and Gas N Go, which also have convenient store services.
What family-friendly or shopping spots are nearby the SECU branch?
Nearby family and shopping spots include Shug A Bug Kids Spa for children's clothing, Justpokingholes shopping, and Popcorn Heaven-Steele Creek retail store.