State Employees’ Credit Union

4.1
16 reviews

About

Credit UnionBankState Employees' Credit Union
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.

Details

  • Wheelchair accessible entranceAvailable

Location

State Employees’ Credit Union
11225 Golf Links Drive N, Charlotte, NC
28277, United States

Hours

Reviews

4.1
16 reviews
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  • EM
    Ericka Martin
    Dec 3, 2024
    5.0
    As usual SECU has exceeded my expectations, Christina and Christain, Manager, stayed over to ensure my transaction was fully complete, I offered to return tomorrow and they refused, Christian said "Let's get it right now." As a proud SECU member for over 18 years, after being destroyed by BOA fees, I found a bank designed for the working class. I learned financial literacy as young member. I moved my parents, my 2 children, my sister, and only niece to the best bank ever and now as we begin to build generational wealth, I can't thank NCSECU enough for guided and supporting me. Happy Holidays!
  • KT
    Kayla Talbert
    Aug 8, 2023
    5.0
    What originally started as the worst banking experience I’ve had turned into the best at this SECU location because of Adam Z. Shapiro. I had been trying to get a check deposited from Chase Bank but was originally told at the first SECU they wanted to hold it for 10 days but referred me to directly take it to Chase to cash since it was their account and check then bring the cash back to deposit it with SECU. So I did. After an hour in traffic due to a bad wreck (hope everyone was ok) the closest Chase was closed due to power outage from the accident. Found the second closest Chase that was 25 min away. Chase Bank wouldn’t cash the check because I didn’t have an account with them. Not only did they NOT offer for me to open one with them but even after letting them know I had already been given the run around at another location and had driven to a second location that’s power was out they let me sit there for 35 minutes just to tell me they wouldn’t cash a check that THEIR bank backed. It was 4:48 and I found the closest SECU and drove there to see if anyone would be willing to help me. I bank with SECU. I walked straight up to Adam and man am I glad I got him after all this mess. He was so nice and professional and genuinely wanted to help. He took care of me and had me back out the door in probably about 5 or less. Wish I would have gotten with him first after spending too much time out of my day over this. I recommend SECU and their services, but especially this location and Adam. Turned my day right around for sure. Adam if your supervisor sees this, they should treat you to lunch. ; ) You’re great and I hope you feel valued because you are a definitely an asset!
  • FB
    frank barnes
    Aug 7, 2023
    5.0
    Nice people. Not from here but did business in this branch today. Very helpful.
  • AN
    Anita Nelson
    Feb 2, 2021
    5.0
    I have to 100% completely agree with previous comments. The staff ALWAYS extremely polite and helpful, professional and very efficient. I have been a member for 10+ years.

Frequently Asked Questions About State Employees’ Credit Union

What is the address of State Employees’ Credit Union in Charlotte?

The State Employees’ Credit Union is located at 11225 Golf Links Drive N, Charlotte, NC 28277, USA.

What are the operating hours of the State Employees’ Credit Union branch in Charlotte?

The branch is open Monday through Friday from 8:30 AM to 5:30 PM and closed on Saturdays, Sundays, and certain holidays.