Business Details
About
Credit UnionBankState Employees' Credit Union
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
64 reviews
5 stars
41
4 stars
4
3 stars
2
2 stars0
1 star
17
- DMDave MarkhamSep 21, 20255.0Nice facility. I never had to wait to be helped. Everyone was polite and courteous.
- SASeaira AnnFeb 10, 20221.0I avoid going here even though it’s the closest to my apartment. The employees make me feel unwelcome and like I shouldn’t be in there. Today three employees were literally laughing in my face because my account wasn’t able to process a check. When I asked for clarification the main one helping me was rude and short with the answer. She handed me my things back rolled her eyes and said have a nice day even though I was still trying to ask questions about my account and how I can avoid it being such a headache every week when I try to deposit my check from work. I was ignored so I left and effortlessly cashed my check somewhere else. I know the bank’s main focus isn’t customer service but I don’t think anyone deserves to be humiliated because of how much money is in their account and in 2022 I don’t think processing a check should ever take a week.
- RMRachel MoreauFeb 21, 20204.0Love being a part of SECU. Staff at the 3rd street location can be hit or miss. My husband and I first went in for information on getting started with buying a house over the summer, and it's a total luck of the draw who you meet with (it's whoever's available when you check in). Girl we met with over the summer was not super friendly or helpful, never replied to emails. Came back in the fall to actually apply for a mortgage and got to work with Bryan Darden, who was wonderful to work with. He really worked to make sure we had a stress-free, quick process and that nothing fell through the cracks. Our realtor even commented on how efficient Darden was at getting all our stuff in order with time to spare.
- NNNick NalleySep 9, 20195.0You can't go wrong by by doing business with a credit union. SECU is an excellent credit union with great perks and services. The customer service at SECU and this branch in particular is a whole lot better than what you'll typically get with a larger national bank. Although they are a bit behind as far as technology's concerned (SECU finally just recently launched a mobile app, for example), you can't go wrong with SECU.
Frequently Asked Questions About State Employees’ Credit Union
What is the State Employees’ Credit Union and who does it serve?
State Employees’ Credit Union (SECU) is a not-for-profit financial cooperative owned by its members, providing consumer financial services to employees of the State of North Carolina and their families for over 80 years.
Where is the State Employees’ Credit Union located?
It is located at 1130 E Third St, Charlotte, NC 28204, USA.
What are the operating hours of the State Employees’ Credit Union branch at 1130 E Third St?
The branch is open Monday through Friday from 8:30 AM to 5:30 PM and is closed on Saturdays and Sundays.
Is the State Employees’ Credit Union branch wheelchair accessible?
Yes, the branch has wheelchair-accessible entrances and parking available.
Which financial products and services does SECU offer at this location?
SECU offers Checking Accounts, Savings Accounts, Education and Retirement Savings, Investment Accounts, Credit Cards, Mortgages including special programs, Home Equity Lines of Credit (HELOC), Refinancing options, Auto Loans, Personal Loans, and various insurance products like Auto, Home, and Life Insurance.
What additional services are available at the State Employees’ Credit Union branch?
Additional services include Foreign Currency exchange, Notary services, Safe Deposit Boxes, Savings Bonds, and Coin Redemption.
How can I contact the State Employees’ Credit Union at 1130 E Third St?
You can call them at +1 704-376-9133 or email at charlotte-thirdstreet@ncsecu.org.
Are there ATMs near the State Employees’ Credit Union branch?
Yes, there is a CashPoints® ATM located nearby which customers can use for convenient cash withdrawals.
What nearby places can I visit for a coffee or food after my visit to SECU?
You can visit Starbucks for coffee and the Berlin Grill for fast food, both located near the SECU branch.
Are there beauty and wellness services near the State Employees’ Credit Union branch?
Yes, nearby beauty and wellness options include LEESOUL Hair Studio, CLT Aesthetics medical spa, and True2U Skin Studio among others, ideal for a visit before or after your banking needs.