First Citizens Bank

2.9
9 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
1531 Woodlawn Road, Charlotte, NC
28209, United States

Hours

Reviews

2.9
9 reviews
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  • FH
    Frank Hyatt
    Aug 21, 2025
    2.0
    Tellers are very friendly but bank policies prevent them from doing much. Manager is almost non existent.
  • CD
    Charles Dixon
    May 22, 2025
    1.0
    05/21 at around 4:30 I received the worst service ever from this bank. Back yard burger service is better this bank, and they are now out of business. Please address your customer service issues asap. Your staff should know better and work to keep customers satisfied and not send them to the competition! The tellers there at this time of day did not show that they care about the people who are your members which speaks volume! Do better First Citizens plain and simple.
  • SW
    Smitty Werbenjagermanjensen
    Oct 18, 2018
    5.0
    Pretty good

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank at the Park Rd Shopping Center location?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.

Is the drive-through at First Citizens Bank on Park Rd open the same hours as the branch?

Yes, the drive-through operates Monday to Friday, 9:00 AM to 5:00 PM, and is closed on weekends.