First Citizens Bank

2.9
9 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
1531 Woodlawn Road, Charlotte, NC
28209, United States

Hours

Reviews

2.9
9 reviews
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  • FH
    Frank Hyatt
    Aug 21, 2025
    2.0
    Tellers are very friendly but bank policies prevent them from doing much. Manager is almost non existent.
  • HD
    Heath Dills
    Jan 12, 2024
    1.0
    Someone get this branch some help. Line out of the door and everyone left for lunch. Only had one teller working and I saw two other employees just up and pop out to eat without helping clear the line. Sat in the drive thru for 15 minute just to cash a check. I don’t expect things to be instant, but they shouldn’t have taken as long as they did either. Won’t be returning to this branch for my needs anymore.
  • SW
    Smitty Werbenjagermanjensen
    Oct 18, 2018
    5.0
    Pretty good
  • CS
    Chandresh Shah
    Aug 15, 2017
    1.0
    Worst bank branch manager Jessica. Denied to take deposit.

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank at the Park Rd Shopping Center location?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.

Is the drive-through at First Citizens Bank on Park Rd open the same hours as the branch?

Yes, the drive-through operates Monday to Friday, 9:00 AM to 5:00 PM, and is closed on weekends.