Business Details
About
BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
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21 reviews
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- LFLuke FangmanDec 17, 20251.0Horrible
- NANellie AldredJul 17, 20251.0My father has banked here since he was teenager. My grandmother longer than that.The last time we entered this branch, they treated my father like a criminal. Based on our looks. The cashier put a hold on a real legal check my father received for his LUNG CANCER. It has cleared. But we can't use it. For the repaiirs for my fathers house to make him comfortable. My father HAS CANCER. I have MS NEITHER OF US LOOK HEALTHY... BUT YOU DECIDED TO MAKE OUR LIVES HARDER BECAUSE YOU THOUGHT YOU WERE BETTER THAN US. Or your jealous.
- KOKaren OlivasJul 2, 20235.0With the great staff it is easy to leave my money here
- BMBolyn McClungApr 7, 20211.0Went to make an appointment for next day. Sat in lobby with no other customers there . Two customers came in afterwards. Bank lady waited on those two before me. I gave this branch 2nd chance. Called from parking lot and was told no one available to make an appointment.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 3050 Eastway Drive?
First Citizens Bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is the drive-through at First Citizens Bank available on weekends?
No, the drive-through is only open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Are there any holiday closures for this branch of First Citizens Bank?
Yes, the bank is closed on holidays including November 11, 2025, November 27, 2025, December 25, 2025, and January 1, 2026.
Where is First Citizens Bank located in Charlotte?
It is located at 3050 Eastway Drive, inside the Eastway Shopping Center, Charlotte, NC 28205.
What banking products does First Citizens Bank offer at this location?
They offer checking, savings, mortgage, home equity, credit card, online and mobile banking, business checking, business lending, investment solutions, and wealth services.
What financial services and specialists are available at First Citizens Bank?
Services include mortgage banker, financial consultant, business banker, commercial banker, equipment finance and leasing, merchant services, and insurance specialist.
Does First Citizens Bank offer online appointment reservations?
Yes, you can book appointments online through their reservation system at their official booking URL.
Are there any First Citizens Bank ATMs near the Charlotte - Eastway location?
Yes, there is a First Citizens Bank ATM nearby for convenient banking access.
What shopping options are available near the First Citizens Bank at Eastway Shopping Center?
Nearby shopping options include Eastway Shopping Center itself, Eastway Crossing shopping center, Family Dollar, and other retail stores like Gear Goat Xchg and El Potrero Western Wear.
What dining options can customers find near First Citizens Bank at 3050 Eastway Drive?
Customers can visit nearby dining spots such as McDonald's, Pizza Hut, Dairy Queen, and Royal African Cuisine for a variety of meal choices before or after their banking visit.