First Citizens Bank

3.1
12 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
6808 Northlake Mall Drive, Charlotte, NC
28216, United States

Hours

Reviews

3.1
12 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
1
1 star
5
  • AB
    Allegra Bradley
    Nov 10, 2025
    5.0
    Every time I have to go into this bank the teller always makes me feel welcome I love the vibes everyone is so pleasant!!!
  • KV
    Kyle Vaughan
    Sep 8, 2025
    5.0
    I had a great experience from this branch getting a cashier’s check. Friendly, quick service from everyone at this branch.
  • MP
    Matthew Perrault
    May 17, 2018
    5.0
    I’ve been using First Citizens for my commercial banking needs for many years now and wouldn’t even consider going anywhere else! Chip is the best and takes great care of customers! At First Citizens, I’m not just a transaction!

Frequently Asked Questions About First Citizens Bank

What are the regular banking hours for First Citizens Bank at 6808 Northlake Mall Drive?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Is the drive-through service at First Citizens Bank available every weekday?

Yes, the drive-through is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.