Business Details
About
BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
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Reviews
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12 reviews
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- ABAllegra BradleyNov 10, 20255.0Every time I have to go into this bank the teller always makes me feel welcome I love the vibes everyone is so pleasant!!!
- KVKyle VaughanSep 8, 20255.0I had a great experience from this branch getting a cashier’s check. Friendly, quick service from everyone at this branch.
- WSWhitney SmithDec 8, 20221.0Closed our local branch. Started large fees. Terrible bill pay application.
- MPMatthew PerraultMay 17, 20185.0I’ve been using First Citizens for my commercial banking needs for many years now and wouldn’t even consider going anywhere else! Chip is the best and takes great care of customers! At First Citizens, I’m not just a transaction!
- LClarry coxAug 28, 20175.0I’ve never written a review for a bank so this is a first for me. I’ve never posted a photo of bank either since I assume banks probably don’t want someone taking pictures of a bank. But, people do need to know where the closest bank is if they need it. As for First Citizens, I’ve done business with them for over 25 years. They’re customer service is extremely professional and friendly. I like the fact that they’re not some huge nationwide bank that is more like a branch of the government than someone that will assist me with my needs and maybe remember my name. They didn’t need a government bailout back in ’07 like the others and based on my research they are extremely financially stable. I would recommend them highly for any of your banking needs.
Frequently Asked Questions About First Citizens Bank
What are the regular banking hours for First Citizens Bank at 6808 Northlake Mall Drive?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is the drive-through service at First Citizens Bank available every weekday?
Yes, the drive-through is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is First Citizens Bank closed on any holidays?
Yes, the branch is closed on holidays including November 11, November 27, December 25, and January 1.
What financial products does First Citizens Bank offer at this location?
This branch offers checking, savings, mortgage, home equity, credit cards, online and mobile banking, business checking, business lending, investment solutions, and wealth services.
What types of financial services can I get from the First Citizens Bank near Northlake Mall?
You can access mortgage banking, financial consulting, business banking, commercial banking, equipment finance and leasing, merchant services, and insurance specialist services.
How can I make an appointment at First Citizens Bank at 6808 Northlake Mall Drive?
You can book a reservation online using their scheduling link at https://outlook.office365.com/owa/calendar/CharlotteNorthLakeMall@firstcitizens.com/bookings/.
Where is First Citizens Bank located in Charlotte?
It is located at 6808 Northlake Mall Drive, Charlotte, NC 28216.
What nearby dining options are available around First Citizens Bank at Northlake Mall?
Nearby dining includes TGI Fridays, Wow Bao at TGI Fridays, P.F. Chang's, Mimi's Cafe, Red Crab Juicy Seafood, la Madeleine French Bakery & Café, and Red Robin Gourmet Burgers and Brews.
Are there shopping centers near First Citizens Bank at the Northlake Mall location?
Yes, Northlake Mall-South Door is a nearby shopping center where customers can shop before or after visiting the bank.
Can customers access other services like salons or electronics stores near First Citizens Bank at Northlake Mall?
Yes, customers can visit various nearby beauty salons such as True Glory Hair and B’Loved Salon, as well as electronics stores like Best Buy and Magnolia.