First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Closed 1 to 3 in afternion. Is that a joke? When is customer supposed to come in.
LM
Larissa Mota
Jan 22, 2024
1.0
Terrible service ! They treated me very badly and one simple service that I need now its a nightmare with them ! I don't recommend at all !
KM
Kevin M
Oct 19, 2022
1.0
what a complete joke! I try to get away from the bigger banks Wells Fargo and Bank of America and open up a First Citizen Bank account free checking. The lady who signed me up told me that I could open the account without any down payment. What she didn’t tell me is that my debit card will not arrive after a deposit of a minimum $50 and it would take seven days to arrive after that. So, I had some smaller payments from PayPal and from eBay it all went to the new account. I go to the drive up window and the first teller tells me she’s contacting the original bank that I open the account with. Then all the sudden I guess it’s her manager come to the window and tells me that I can’t withdraw $27. Yes, that’s right she said they have to protect their interest. Again it’s $27 that is pending in my account not $200 $100.00 or $1,000 . a measly $27 that shows available on their app on my phone !!
I Told both the manager and the clerk that I had signed up for my direct deposit to come in November 4 that’s in two weeks. Even though it wasn’t good enough for me to take 27 freaking dollars out. Hey I tried and failed with your bank .. no thanks .. forget you!
MG
Matthew Goodman
Dec 12, 2020
5.0
This is a small location. Very nice employees here; they're very helpful. I've yet to have any problems.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours of First Citizens Bank at 5008 Forbes Drive?
This First Citizens Bank location is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Are there drive-through banking services available at this First Citizens Bank location?
Yes, the drive-through is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is First Citizens Bank open on public holidays?
This location is closed on certain holidays including November 11, November 27, December 25, and January 1.
What types of banking products does this First Citizens Bank branch offer?
They offer checking, savings, mortgage, home equity, credit cards, online and mobile banking, business checking, business lending, investment solutions, and wealth services.
What services can customers expect at First Citizens Bank, 5008 Forbes Drive?
Services include mortgage banking, financial consulting, business and commercial banking, equipment finance and leasing, merchant services, and insurance specialist services.
How can I make an appointment at this First Citizens Bank branch?
You can book an appointment online via their reservation URL at https://outlook.office365.com/owa/calendar/CharlotteProvidenceRoad@firstcitizens.com/bookings/.
What is the address and contact number for First Citizens Bank on Forbes Drive?
The address is 5008 Forbes Drive, Charlotte, NC 28277. The main phone number is +1 704-845-1560, and the fax number is +1 984-867-3510.
Which nearby professional services can customers find when visiting First Citizens Bank on Forbes Drive?
Nearby professional services include Force Management (event photography and charity organization) and A E Long CPA PLLC (accounting and bookkeeping).
Are there any nearby real estate agencies close to First Citizens Bank at 5008 Forbes Drive?
Yes, nearby real estate agencies include Raley Miller Properties, The Ordan Reider Group, The McGowan Group Real Estate, Vitali Matskevich NC,SC Real Estate Broker, The Longleaf Group at eXp Realty, Jennifer Dolan Realty, LLC, Joe Naccarato at Allen Tate Providence @485, Tasha Cooper Broker/Realtor Allen Tate Company, and Allen Tate Realtors.
What health and medical services are available nearby First Citizens Bank on Forbes Drive?
Nearby health services include The Ceramic Implant Center (pediatric dentist, periodontist, dentist), Healthy Dental Alternatives (dentist), and HypnotherapyCare and Charlotte Hypnotist (sports psychologist, hypnosis, hypnotherapy).