First Citizens Bank

2.2
6 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
5008 Forbes Drive, Charlotte, NC
28277, United States

Hours

Reviews

2.2
6 reviews
5 stars
1
4 stars
1
3 stars
0
2 stars
0
1 star
4
  • DB
    Dhruv Bhatt
    Oct 2, 2024
    1.0
    Closed 1 to 3 in afternion. Is that a joke? When is customer supposed to come in.
  • LM
    Larissa Mota
    Jan 22, 2024
    1.0
    Terrible service ! They treated me very badly and one simple service that I need now its a nightmare with them ! I don't recommend at all !
  • KM
    Kevin M
    Oct 19, 2022
    1.0
    what a complete joke! I try to get away from the bigger banks Wells Fargo and Bank of America and open up a First Citizen Bank account free checking. The lady who signed me up told me that I could open the account without any down payment. What she didn’t tell me is that my debit card will not arrive after a deposit of a minimum $50 and it would take seven days to arrive after that. So, I had some smaller payments from PayPal and from eBay it all went to the new account. I go to the drive up window and the first teller tells me she’s contacting the original bank that I open the account with. Then all the sudden I guess it’s her manager come to the window and tells me that I can’t withdraw $27. Yes, that’s right she said they have to protect their interest. Again it’s $27 that is pending in my account not $200 $100.00 or $1,000 . a measly $27 that shows available on their app on my phone !! I Told both the manager and the clerk that I had signed up for my direct deposit to come in November 4 that’s in two weeks. Even though it wasn’t good enough for me to take 27 freaking dollars out. Hey I tried and failed with your bank .. no thanks .. forget you!
  • MG
    Matthew Goodman
    Dec 12, 2020
    5.0
    This is a small location. Very nice employees here; they're very helpful. I've yet to have any problems.

Frequently Asked Questions About First Citizens Bank

What are the regular business hours of First Citizens Bank at 5008 Forbes Drive?

This First Citizens Bank location is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Are there drive-through banking services available at this First Citizens Bank location?

Yes, the drive-through is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.